Customer Testimonials

The service here is excellent. Couldn’t ask for more.

Jamie was friendly, knowledgeable and very attentive to my needs. Service was done in a very timely manner and the shop seemed well stocked with inventory. I would absolutely come back to this shop for future needs and even to purchase a bike!

Very nice employee, Tucker, at the Seabrook store. He helped me purchase an e-bike and all of its accessories. He took the time to show me how to work the bike, the bike rack, and he installed the rack on my car. Very pleasant experience. Never knew the shop was there!

I had assembled my bike incorrectly and your staff did not make me feel embarrassed. They were very patient and understanding. My bike was reassembled properly and is now safe to ride. Thanks!

good communication quality work

Friendly inviting service.

i thought the service was good and would recommend this store to anyone buying a bike

The service is outstanding really like working with both Jamie and Tucker to find the right bikes for us. Both the pre-purchase and after purchase experience is great. They stand behind their products.
I would highly recommend this company to buy your next bike.

People at Seabrook location were very helpful and friendly. Getting new bike shipped and built was very quick

Tucker was great very knowledgeable and sincere interest in making sure we were happy with our purchase Can't remember the man's name that assembled the bikes but he was great too

Very easy to work with and very knowledgeable.

Friendly and knowledgeable service

The customer service is great I always get treated with respect and the staff is very knowledgeable. Everyone who works there does an outstanding job and they answer all my questions.

All good

Love you guys and I buy all my bikes from your shops!

Fantastic staff! Everyone I’ve encountered are friendly, knowledgeable and helpful.

Fast, friendly service. Good prices.

Very attentive and patient oersonal service to adjust my bike to me and instruction/assistance to learn the Thule carrier

Sales person had answers for my numerous questions. Because of him I left with a new e-bike.

Friendly staff that knows their products!

The e-bikes are better than expected. Perfect for our needs. Excellent information that was provided made our decision easy that we had found a team that we looking out for us and not trying to up sale us. We will be back with our bikes when they need service.

Great service from Cooper. Felt very educated in the process of buying my new bike. Had a good experience when picking it up for some accessories, albeit very busy on a rainy Tuesday eve.

The staff was VERY knowledgeable and extremely helpful. We very much appreciated the time they spent with us to make sure we got what we wanted.

Knowledgeable, and they did a good job replacing my drivetrain

Excellent service. Very knowledgeable staff and very friendly. They had what we needed each time we came.

The expertise and knowledge of their products

Very friendly staff. Knowledgeable. No pressure to spend more than I was comfortable. Plenty of inventory to choose from

Awesome customer service, knowledgeable staff, fair prices. You'll never get service like this going to a big name chain. Support small business!!

Excellent product knowledge from entire staff. Enjoyable testing of all bikes and no pressure. They were able to recommend the best bike for my size, skill and needs. Such a fun experience. Customer service plus!

Great service and good price