Customer Testimonials

Sales person had answers for my numerous questions. Because of him I left with a new e-bike.

Friendly staff that knows their products!

The e-bikes are better than expected. Perfect for our needs. Excellent information that was provided made our decision easy that we had found a team that we looking out for us and not trying to up sale us. We will be back with our bikes when they need service.

Great service from Cooper. Felt very educated in the process of buying my new bike. Had a good experience when picking it up for some accessories, albeit very busy on a rainy Tuesday eve.

The staff was VERY knowledgeable and extremely helpful. We very much appreciated the time they spent with us to make sure we got what we wanted.

Knowledgeable, and they did a good job replacing my drivetrain

Excellent service. Very knowledgeable staff and very friendly. They had what we needed each time we came.

The expertise and knowledge of their products

Very friendly staff. Knowledgeable. No pressure to spend more than I was comfortable. Plenty of inventory to choose from

Awesome customer service, knowledgeable staff, fair prices. You'll never get service like this going to a big name chain. Support small business!!

Excellent product knowledge from entire staff. Enjoyable testing of all bikes and no pressure. They were able to recommend the best bike for my size, skill and needs. Such a fun experience. Customer service plus!

Great service and good price

Staff is knowledgeable, friendly and efficient with getting things turned around in service dept. Prices are also fair.

Good customer service, and good selection of bikes.

Friendly and expert service.

Tucker was very helpful

I ordered a tool rack and it came on time and got assistance with the install very impressed thank you.

I’m very great full to wester cycle for helping to get my two grandsons into new mountain bikes at an affordable price and working with myself and daughter when not one other bike shop would even listen !!!

Friendly great service

All the staff was very patient, kind and understanding with my 13 year old son. They were quick to respond and very willing to work with me and my son’s expectations.

Employees were friendly, knowledgeable, and helpful. Quality bikes and gear, got a new bike for my sons birthday.

I would highly recommend The Seabrook Store.
I find the employees extremely helpful. Always striving to find a solution to any problem that arises.
Thanks,
Barb Last name removed

Great customer assistance

They are the best!

I had terrific customer service from Tucker, who helped me with every aspect of the purchase of my new e-bike. Couldn't be more pleased!

Friendly informative service. Rapid turn-around on ebike assembly after purchase.

The service and purchasing in the Seabrook location was amazing. Willing to help and answer any questions. After buying a bike from here, we wouldn’t ever go anywhere else. Excellent job!

Friendly, knowledgeable staff - with patience and no pushy or judgmental attitude. Nice selection of brands and types of bikes. Encouraged me to test ride a bunch (7), asked me my impression after each, and we slowly learned what worked best for me

I got both my daughters SE bikes here and they've lasted us years. I've only had to go get flats fixed, and the staff had always been so kind and helpful. I'm a single mom so not so good at those kind of things. They also help my daughter put new parts on that I would never have the time or patience to figure out. I highly recommend this store, it's the best bike shop on the seacoast!

Excellent customer service!