Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   November 19, 2024 — Rated 10 out of 10 by T.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly people

Report a concern   November 19, 2024 — Rated 10 out of 10 by L.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Like the new location of the dealership. It is convenient to get to. With all services in one location I appreciated our salesman, Brandon Hutt, he was courteous and diligent to get us a deal on the 2025 Hyundai Tucson. He and the sales team worked together to make the deal in a timely matter. They made sure we could stay within our budget and get us into a new ride. We are and will be return customers at Don Franklin Somerset, KY

Report a concern   November 19, 2024 — Rated 10 out of 10 by N.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the look, warranty and customer service with Emily Haynes

Report a concern   November 19, 2024 — Rated 10 out of 10 by L.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The salesman Brandon Hutton was extremely helpful with getting the best deal. Manager and everyone was most helpful with gettting us the best deal. We will be back, and we are return customers

Report a concern   November 19, 2024 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I was looking for a hybrid in a particular color and my cell person found it and did everything I ask him to do. I really like my new car.

Report a concern   November 19, 2024 — Rated 10 out of 10 by B.S.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly

Report a concern   November 18, 2024 — Rated 9 out of 10 by D.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast service and friendly customer service

Report a concern   November 16, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly service department and keep going until they find the problem and fix it!

Report a concern   November 16, 2024 — Rated 10 out of 10 by W.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick friendly service. Always done right.

Report a concern   November 15, 2024 — Rated 10 out of 10 by R.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service and works to lower your out of pocket costs when able.

Report a concern   November 15, 2024 — Rated 10 out of 10 by P.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly service especially Brandon Hutton

Report a concern   November 15, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Simple and easy

Report a concern   November 15, 2024 — Rated 10 out of 10 by K.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Super helpful!

Report a concern   November 15, 2024 — Rated 10 out of 10 by G.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

One on one conversation with service Dept. Quick and on time service. Quality repairs! Excellent follow-up.

Report a concern   November 14, 2024 — Rated 10 out of 10 by M.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything really appreciated Ron Randall

Report a concern   November 14, 2024 — Rated 10 out of 10 by M.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The setup for dropping your vehicle off is much better, I really appreciated the extra steps in making you feel special.

I was however taken back after spending over $500 on oil change and repairs my car was not washed. That is worth more than someone meeting me at my car when I drive in for service.

Report a concern   November 14, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The sales people go out of their way , friendly, and they actually care

Report a concern   November 13, 2024 — Rated 10 out of 10 by K.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and efficient

Report a concern   November 12, 2024 — Rated 10 out of 10 by W.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

This is a third Hyundai I bought and I've loved every one of them. I've had such good service from the dealership and the service department.

Report a concern   November 12, 2024 — Rated 9 out of 10 by C.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Knowledge, spotted
A problem & ask if I wanted it fixed with cost.
Friendly & serious.

Report a concern   November 12, 2024 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Customer service has always been great with the last vehicle we got at don Franklin lot so keep up good work and we will continue to purchase from there

Report a concern   November 12, 2024 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent communication. Very timely with updates. An overall pleasure to deal with!!!!

Report a concern   November 12, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Alec the salesman was awesome and done whatever he had to do to make the deal happen very great service

Report a concern   November 12, 2024 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the customer service that I got from Emily Haynes she was so delightful to work with she was very passionate about getting me in a vehicle that was within my budget and that met every need that I had I also love the customer care that I'm still receiving from Matt and finances as well as Emily still answering my calls answering any questions making sure I have the answers that I need

Report a concern   November 12, 2024 — Rated 10 out of 10 by J.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great to warranties and service. Nice salesmen.

Report a concern   November 12, 2024 — Rated 10 out of 10 by D.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly employees.

Report a concern   November 12, 2024 — Rated 10 out of 10 by L.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like how you did what services needed in a quick way. A great job and I was well please with he job done. I really like the service people very professional.

Report a concern   November 12, 2024 — Rated 10 out of 10 by T.F.I. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything. Emily was ver nice and professional. She went out of her way to help.us find a vehicle. We love it and it fits our needs. Thank you for everything!

Report a concern   November 9, 2024 — Rated 10 out of 10 by B.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone is very friendly and they explained everything about the vehicle I bought and all in all I love my new vechile

Report a concern   November 8, 2024 — Rated 10 out of 10 by C.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great selection and the salesman (Andrew Branscum) was top notch in helping me find the perfect truck.


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