Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We love that it’s a quick process and staff are helpful. John in Service dept is very nice and helpful. Emily in Sales dept is knowledgeable and made sure that the process was easy.

Report a concern   January 19, 2025 — Rated 10 out of 10 by B.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional

Report a concern   January 19, 2025 — Rated 10 out of 10 by K.N. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

This is the 3rd Hyundai I have owned. Quality product coming from a Toyota previously to these three.

As far as Don Franklin Hyundai service, my latest vehicle was well taken care of. I was even referred to another Somerset business when what I needed could not be done by your service department. Jordan in the service department is the BOMB A++..

If I had one take away from my new purchase would be that all fluids should have been checked and topped off and the roof rails should have been installed. I have an issue with the elbow rest in the back seat and I will be in touch regarding that.

My salesperson Emily was wonderful and accommodating.

Report a concern   January 19, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They get the job done efficiently and quickly!!!

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service

Report a concern   January 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Knowledgeable people and reliable products!

Report a concern   January 14, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The car is doing great … thank you for your help I will keep in touch😊

Report a concern   January 14, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Warranty is amazing and Sasha was the best :)

Report a concern   January 14, 2025 — Rated 10 out of 10 by L.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I am grateful that your service team went above and beyond to assist me with the good will assistance program. I will share that with anyone who will listen to me..

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.L. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything

Report a concern   January 7, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service was excellent, products are awesome, I would recommend them to my friends and family.

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great place to buy a cy

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Well to be quiet honest not sure but I think that it's going to work out hopefully

Report a concern   January 3, 2025 — Rated 10 out of 10 by H.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service department is fantastic. They’re always willing to help with scheduling and questions.

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.N. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The warranty and service that you have for you're vehicle's

Report a concern   January 3, 2025 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We like the professional treatment we receive from service staff. We like being able to get in quickly for service. We don't have routine patterns with our vehicle so we can't schedule oil changes until we are close to needing one. Additionally we live 1.75 hours away, and in another time zone, so ease of scheduling is very important.

Report a concern   January 3, 2025 — Rated 9 out of 10 by G.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You got me in fast. You can't get any better than Jordan. He is considerate patient and very kind.

Report a concern   January 3, 2025 — Rated 10 out of 10 by T.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional and up front about prices and fair in negotiations.

Report a concern   January 3, 2025 — Rated 10 out of 10 by E.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love my new brand Hyundai Elantra! Great service and Chris was very helpful.

Report a concern   December 31, 2024 — Rated 10 out of 10 by G.F. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

1 they’re all very friendly professional, courteous people2 by the second time you meet them they always know your name and talk about the kind of visit they had with you what kind of vehicle you were interested in at that time?3 very soon your staff feels like family to you by the way you’re treated and appreciated when visiting your business 4 I might not be the kind of person to give advice on this, because I know several of your staff, their whole life and their family. Will Branscum, the leader’s dad and I grew up together just one very happy customer Name removed.

Report a concern   December 31, 2024 — Rated 10 out of 10 by A.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Fast friendly service. Very helpful workers. Andrew was amazing!

Report a concern   December 31, 2024 — Rated 10 out of 10 by B.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We love our new Palisade and appreciate Ron Randall's customer service!

Report a concern   December 31, 2024 — Rated 10 out of 10 by S.N. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great costumer service and warranty on the vehicles

Report a concern   December 31, 2024 — Rated 9 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly people

Report a concern   December 31, 2024 — Rated 10 out of 10 by L.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

You have a great selection of new and used cars and the staff is always very polite and helpful.

Report a concern   December 30, 2024 — Rated 10 out of 10 by Z.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

QUALITY AND QUICK SERVICE- I FEEL LIKE I AM ALWAYS TAKEN CARE OF BY THE STAFF AND EMPLOYEES!

Report a concern   December 30, 2024 — Rated 9 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly service

Report a concern   December 29, 2024 — Rated 10 out of 10 by G.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Service at don Franklin has always been good 👍.

Report a concern   December 29, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Easy scheduling of servicing for my Santa Cruz.

Report a concern   December 28, 2024 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great customer service


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