Customer Testimonials

Friendly service and upfront pricing

Good quality and friendly

Emily did great job and she is doing follow ups. I don't know if there a mistake made or if I missed something but I noticed a week after the sale that negotiations started $35,700 something, but my window sticker that I did not see was $33,785. That's $2000 above sticker price. I'm confident that when I get to talk to Emily again it will be fixed or explained. If not then Zacchaeus paid his debt. Also we talked about a trailer hitch at the very beginning of the journey and the next day after the purchase I remembered it so when I contacted Emily about it. She did a great job in finding out what we can do to get one on. At no fault to her though I was treated as if I had bought the truck from another dealer and was going be charged a very high labor price. After a small tantrum on my part the hitch was put on and waiting on the wiring harness now. I felt for a small moment that since deal was done there was no service after the sale but now being made right. Not the Don Franklin of the 80's and 90's, but I also Understand that I'm not dealing directly with Eddie anymore. I just want to say that I cannot come up with enough positive words to express my wonderful experience working with Emily Haynes. And if I ever deal on a lot that she is working, she's my sales girl.

Depends

Knowledgeable and efficient!

Sales people

I did a lot of research on SUV’s before settling on a Hyundai Palisade. We checked other dealerships but they did not have many Palisades to choose from. Don Franklin had a wide variety to choose from and Sasha, our sales rep was very knowledgeable, helpful, and low pressure. Car buying is stressful in the best of circumstances—-Sasha helped take the edge off.

Friendly and professional staff that were very helpful. Hyundai stands behind their product to the fullest! Don Franklin's service department was excellent.

All of the employees at Don Franklin Somerset were more than happy to help my family out with anything and everything we needed. They not only found us the perfect vehicle for our family, they treated us like apart of the Don Franklin family without hesitation!

me and wife have bought 3 cars from ron randel at somerset hyundai his service was excellent he always go the extra mile to help as highly recommended ron randel and somerset hyundai

I love my Chevrolet I bought. Comfortable ride

Customer service was very friendly and quick to address the issue at hand. I had to have a car rental while my vehicle was serviced. It was a quick and easy process.

Jacob from serves is very respectful and has a very good Demeanor.

Everything

Brandon was awesome to work with! Got me exactly what I wanted !!!

I am very pleased with the service and truck I brought this time. The service was beyond top notch. Emily Haynes was the best car sales person I’ve dealt with in my 32 years. My wife and I couldn’t be more pleased with how easy she’s made this process for us.

Great selection
Reasonable pricing
Brandonn Hutton is awesome
Easy to work with
Showed us every vehicle we want to try
Worked hard to get us the best deal possible
A+

Warranty, availability of vehicles,
Ron Randall was awesome, knowledgeable, professional.

Made purchasing a car easy

Emily was very helpful and made car buying easy!!!

How fast the process of buying a car there was! Customer service was amazing from Emily, step by step explain every process and breakdown of financial business and took the time to show every button and perk the car had to offer. She was great with helping us stay in budget and showing us what we could work with with the products I wanted within the vehicle.

The service is great and they try to help you the best way they can. The people are very nice.

Very friendly and helpful.

My Kona really gets good gas mileage,

Warranty, choice of vehicles
Ron Randall was very professional and knowledgeable.

They where very professional and polite

They had a great deal going on and do service in town

Everything was great

Great selection and Brandon was awesome helping us find the vehicle we wanted at a great price.

The service department is always very friendly and helpful and always helps with any problems 10 out of 10 Recommend definitely my go to place.