Patient Testimonials
My visit with the doctor was smooth and comfortable. I discussed issues with him that I dont feel comfortable discussing with anyone. I appreciate his focus and patient compassion. My rating of 9 is because i think the likelyhood of having conversations with anyone about Urologists is pretty slim...no reflection of Dr. Patels service. Thank you Sir!
She is very personable and friendly and she listens to me
Very knowledgeable
I appreciate Dr. Shah's patience and thoroughness. This was my first visit.
Takes the time to explain my test results.
I like not having to wait 20-30 mins. after my appointment time. The visit was very timely.
Very informative
Listens to my concerns
Very informative
Nicole Hollander, is very professional NP, and she really cares about allof her patients...
She's concerns about your well-being and would answer any of your questions.
She's very friendly with a sense of humor as well and while having you very comfortable as she'd explain any diagnosis she may find...
The test results are always at hand as you are being examined in real time.
It's always good news for me personally; and all follow-ups are very important to keep for your own assessment...
Give the office a call and setup an appointment as soon as possible; and see Nicole Hollander NP.
I consider him as a very good doctor he did my surgery. I would recommend him to anyone. The new office I love it.
Spoke to me with eye contact. Made sure I understood options going forward with my issue.
Asked me if i had any questions and understood each options.
She is very informative and takes time to understand your issues.
I like how he explains
Dr. Gerber clearly reviewed the background; provided his assessment of the situation; identified follow up steps to take; and ensured that he was available in the interim if this was needed. An excellent visit. Thanks.
She is absolutely great. Answer all your questions and smiled all the time. She’s a very friendly person love coming to see her put all your worries ease.
His professionalism, caring attitude, listening skills, and friendliness. He is also very receptive and responsive to after office hours phone calls. He has a very calming demeanor which calms you down and it makes you confident with his knowledge and medical skills and expertise. I would definitely recommend him.
Your office does not have an inviting atmosphere. My first visit we stood behind a gentleman that was being serviced by the first person you encounter when you walk in; we thought it was the line to check in. After standing there for a couple minutes I became uncomfortable because of HIPAA laws. I then noticed the young lady at the opposite end and I spoke from where I was standing asking her should we step down to her, she said yes. She never said next, or next in line, or, hi, I can assist you down here. When we approached her, she didn’t greet us, didn’t smile, she comes across as being unapproachable. She does handle herself in a professional manner, but there is no warmth or friendliness in the communication. The first person at the desk also does not smile and she too comes across as being unapproachable. We didn’t know what to do coming into the office and also checking out for the first time. I felt uncomfortable! Also, during our first visit, my husband’s surgery was scheduled by a young lady who was friendly and professional. She wrote down and provided me with her phone number to call her if I had any questions. She had asked me a question related to my husband’s cardiologist who put him on elliquis, I explained to her that he did not have a cardiologist, and at that moment I could not come up with the doctor’s specialty. By the time we walked to our car, I recalled his specialty and decided to call her at that moment to let her know. It was then that I realized that she left off one number for her phone number, so I couldn’t call her directly. I then called the main number and asked the person who answered the call if they would provide me with her full phone number so I could call her. Her response was she couldn’t help me. So I asked her, Are you going to make us walk back to the office to get her phone number”? She responded, “I’m telling you what I can do for you.” With that, we had to walk back to the office to get the lady’s accurate phone number!! UNACCEPTABLE!!!! I observed that there are a lot of seniors that come to this office, some who struggle with walking, I thought about them being made to walk back into the office for this scenario! The staff at the front desk are the face to your business and represents your business. I’ve visited many medical facilities in my life time and have never encountered this atmosphere or attitudes. They should be coached on greeting patients, being courteous, and creating a professional atmosphere. Instead, they come across as though they don’t want to be there, but have to be there. The one young lady who checked us out today and the first time we came exemplifies how to interact with patients and their families, perhaps she can coach them. I don’t like going to businesses that make me feel uncomfortable. Thank you for sending me this survey.
Patient care. and the education you get when you talk to him.
Very professional and take time to inquire about patients health and welfare. Makes great decisions for her patients
Everything. She was very professional and made me feel at ease, and not just another everyday patient. Very knowledgeable, and concerned and looking forward to a new treatment plan for my diagnosis. Great first impression and look forward to her guidance as a PA.
Danielle McLaren consistently demonstrates professionalism, concern, and expertise in her field. She takes time to explain next steps and actually remembers previous conversations. Danielle is a breath of fresh air and a definite asset to the business.
Very nice personality, spoke well and very knowledgeable.
The nurses are professional, efficient and friendly. Dr. Patel is careful to give patients the advice and options they need to decide on possible treatments. I have had a great experience with him and his staff.
Efficiency, professionalism and very pleasant personality
Courtesy and a very clean office.
The staff is incredibly friendly and helpful. They make me feel comfortable and well-cared for. Dr. Gerber is very thorough and takes the time to explain everything clearly. He listens to my concerns and addresses them with care. I feel confident in his ability to provide help for my situation. Dr. Gerber even calls to check on me after procedures.
Just about everything, She's knowledgeable, friendly, and cares about you as more than just a patient!
Quick check in/ check out process, doctor listened to concerns patiently
No long wait to see doctor
Great urologist, very knowledgeable and performed an excellent surgery, on my way to complete healing, thanks to Shah and staff that was very helpful.
He is very knowledgeable and makes you feel comfortable while he is talking to you.
Attentive to my concerns, Made me feel at ease as first time patient, no waiting was in & out but didn't feel rushed. Felt Genuine from front desk, to visit, to
interactions with staff in the back.