Contact Testimonials
I can’t say enough about how helpful Linda Kurlander was in helping us find the perfect for my aunt, Rose Cook. Linda is kind, patient, resourceful, and honest. All the while maintaining her professionalism. CarePatrol and the caregiving community could use 10 more like Linda. Thank you very for assigning her to our case.
V. Gunn
The two individuals that I worked with were very kind, courteous, and compassionate!
I appreciated that Kris Martinson found us a good place for my brother-in-law but she also went with us to appointment. She helped us negotiate a better rate for my relative then we could have done ourselves. Definitely would recommend the service.
They were kind and thorough.
Addressed our need for an immediately placement of a loved one to a new facility. CarePatrol was able to locate a facility within our target price range with good care.
Consistent
Care Patrol representative Ms. Linda Kurlander was professional, courteous and helpful in the process in finding an assistant living community for my sister.
Thanks to Ms. Kurlander I believe I chose well in utilizing her service. I would recommend your service base on my experience.
Our CarePatrol representative, Laura Wagner Thibodeaux was a lifesaver. She went above and beyond helping us navigate the murky waters of elder care and secured us optimal placement during an incredibly difficult time. She was also essentially a therapist listing to me vent my frustrations and I am incredibly grateful for that. I can’t recommend them enough if you ever find yourself in need of such an organization. Good luck.
They were so knowledgeable, understanding and helpful!
On point and thorough
I can't say enough good things about CarePatrol of Baltimore! They were available anytime I needed them to talk about our situation. Lots of great advice, patience and expertise working with seniors. With their help, I was able to move my 96 year old father from a horrible situation to wonderful experience for him. I would never have been able to cut through all the red tape and put together all the pieces of the puzzle without their quick ability to navigate the system.
Very knowledgeable and caring people. Guided us all the way through the process of finding a place for our mom.
When working with Paula, you are working with the owner of the company. Paula is fantastic! I had a difficult situation, and a lot of people were telling me check out this place and that place. I lived out of state, and my mother and her 25+ year significant other needed care as they were both suffering from dementia - I didn’t have the time or resources to set up a dozen different appointments on short notice to look at a dozen different places ina right period of time. In our case, my mom and her SO are both legally "single", but for their emotional well-being it was very important we keep them together. Paula was able to quickly cut through the confusion, and give me, and his daughter’s, the clear, concise, and practical advice and guidance we needed. Her staff is fantastic too. I literally cannot think of any constructive criticism for how she can improve their service. I wholeheartedly recommend and endorse Paula and her team at CarePatrol Baltimore.
Sincerely,
David Goldman
76O - 31O - 252l
Their response to my call, understanding my needs. Very helpful in finding a place that fit my moms' needs.
Well I liked the way CP reacted so quickly to my needs for my Mom. Linda was very supportive and demonstrated excellent customer service from the first time she contacted me. She provided and arranged for the visits, tours and meetings with all the assisted living houses. Her expertise in this field gave me a great of confidence in providing me with all the available options that would meet my needs. She responded quickly to all my requests and provided good recommendations. Her timely follow-up was reassuring and comforting.
Prompt response for help. Knowledge about health care and facilities. Actually get to talk with a live person
Linda K was wonderful in helping us find the right place for my mom.
Kind, compassionate, caring.
They where very helpful and familiar with the area. They also worked within our budget. The employees where very kind and understanding.
Myra T. was instrumental in finding an assisted living facility for my mother. Her patience and understanding helped our family navigate a difficult task and major life change that effected everyone in our family. My mother is currently at a facility close to her home and within our budget. We could have never done this without Myra. Thank you so very much.
The CarePatrol team has been nothing short of amazing. I have already mentioned them to others on several occasions. They are knowledgeable, professional and highly responsive. Such a needed service for families.
Very professional and very effective. Oh thank you.
In such a tough season of trying to ensure the safety of my loved one, I found care patrol to live up to their name of being caring and professional. Both Linda and Laura were super responsive to our needs and phone calls from day 1. They truly guided us through the process of moving my loved one from one facility to another. I felt completely supported. What I found to be most impressive is that they worked tirelessly within a short time frame and their recommendations exceeded my expectations.
Professional, thorough and caring services for the family and the patient. CarePatrol staff really cares about their clients.
Care Patrol's help was essential in finding a good match for my dad's placement in assisted living. This is a process that would be very difficult to navigate without expert help, and the Care Patrol folks were very kind and professional along the way.
Consistency and knowledge
Care and understanding
Our advisor did an excellent job throughout the process. From initial admission into the hospital, to rehab and finally recommending several locations that would provide the best care that served all our needs. She continues to touch base and even go visit. Communication was consistent and honest which eased the stress on our family. I highly recommend CarePatrol of Baltimore if in search of finding a new home or care for loved ones.
The staff was very knowledgeable, responsive, kind and attentive. Different providers had differing expertise and they worked together seamlessly to address the particular needs.
CarePatrol found an appropriate placement.
Care Patrol was very helpful, they took the time to thoroughly check out facilities before making recommendation. They set up the virtual tours, answered questions and made recommendations. It make my position of responsibility easier to manage.
From the moment I spoke with Tanya on the phone on August 5th, 2022, I finally felt like someone was in my corner. The doctors were able to give medical treatment and friends offered suggestions, but I needed someone to help me navigate this Alzheimer's journey. Linda set up tours that were appropriate for what Mom needed and went with me to advocate for us. She championed the swift move into the facility by checking in everyday and answered questions whenever they arose. She and Tanya made sure all the paperwork was filled out by the doctor and all the medical evaluations were done quickly. I always felt like they were just a phone call away which is something I had not had with other agencies. They listened to my story and knew how to get the job done. What a great team of caring people. The name truly fits.