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Patient Testimonials
Outstanding staff always willing to assist. However last few times i have been in it appears the IT infrastructure isn’t up to the task to supporting their great work
With the system down I was unable to leave with any paperwork to complete my lab work. The staff was very apologetic but you could tell they were frustrated and that this is very common problem
It’s conveniently located.
The staff is very friendly,effecient, and helpful.
The office is comfortable and always clean.
I love my doctor Krenzer. He spends time with me, explains everything, makes me feel cared for and not just another patient to get in and out.
I do miss having the lab there. That was a big convince.
Always able to get an appointment and staff is thorough and friendly
Dr. Krenzer and Cathy are always very friendly and explain both diagnoses and treatment options very thoroughly. They also have a history of diagnosing my health issues accurately and prescribing effective treatments, especially for simple options I can implement at home to keep problems from recurring.
You're wait time is Very short. All your help is friendly.
The services provided! The office staff is very personal and friendly! I love Regina Nolting and have been with her for 13 years!
Dr Krenzer. He answers all my questions in a clear easy to understand manner.
Staff is well trained and my time is not wasted.
All ways friendly, very little wait time.
The office staff are all friendly and polite, the wait time is short and Dr. LaCroix is very thorough and willing to spend time with the patients.
Dr. Krenzer is one of the best Doctors I've been to.
The staff is very attentive and professional. Dr. Browning is an excellent doctor. Trust him with all my medical needs.
My doctor Krenzer is the best doctor in Jacksonville
Quality of care
Very good bed side manners
Very friendly
I’ve been a patient of Dr. Browning for many years and always look forward to my visits with him. He is a rare find these days as he actually takes time with his patients and listens to what they have to say. His office staff while many have changed over the years are still friendly and helpful.
Very clean and courteous
Love Dr. Browning, always caring and looking for answers in your health. The office staff are so friendly and helpful in all areas. The waiting room is so clean and calming.
Excellent staff Rachel is the best MA there is and Dr. Laquoix is the best Doctor there is!
I switched recently from another Baptist group and the difference has been amazing. I feel like Dr. LeCroix listens to me, and doesn't treat me as anything other than an individual. I was going in circles with my last physician, who would basically tell me to do more exercise and eat less when he himself was overweight. He had no inclination to try and help me prevent diabetes and would just weigh me and go through a checklist, never looking at ME or never looking up from his ipad. I am very happy that i made the switch.
Clean and neat with great staff.
Friendly, professional staff.
Dr. Browning and his staff are great!!! They are not only knowledgeable and courteous but very caring and nice.
The friendliness of the staff to welcome you, the warmth of the nurse in taking your vitals and the information that the doctor gives in guiding your health.
Staff very friendly and helpful
Doctors, staff, minimal wait, location, office decor
everyone friendly professional and if the person you ask a question of does nnot know answer they are quick to find someone who does
I receive excellent care and genuine concern about my health challenges. The staff is always pleasant and professional.
Friendly staff.
Wait time is not bad.
Easy to get to from my house.
Everything that I have needed ahs been done on a timely basis by the staff.
Dr. Browning is thorough and easy to get along with.

On time and friendly