Customer Testimonials
All my energy needs and service for my equipment is all taken care of in one place, at fair price. The girls in office are GREAT, SPECIAL THANKS to Jane Miller in Watertown office, if I have problem or question I talk to her, and is taken care of on the spot, I tell other griffith customers the same , and they have had same experience when dealing with her , very professional and knowledgeable, all fuel company's could take a lesson from her learn how to deal with customers on phone. .
The tech wad really nice.
Always a delivery as fast as I call
Prompt delivery, great online experience. Website is easy to navigate and convenient.
Great service by an excellent service tech.
friendly, efficient and knowledgable.
The service is excellent
Great service!
Very happy that we were able to switch propane companies so quickly and before we left for our winter home. The tank and propane were delivered within just a few days after making the call!
I appreciate talking to a person in the office ,if I call. I am pleased with our budget and our opportun ity to negotiate .
Everything that you do for me has always been the best there is , you are second to none Once again Thank you Ed
Lynn in customer service is on top of things - knowledgable and very helpful!
On time deliveries...
Always on time. Pleasent on the phone
Prompt service and payment plan
reliability and service
Product propane is propane everyones is the same
Services all staff I have had any contact with are very knowledgeable, respectful and courtious
Good products,better service
Automatic delivery, easy payment by phone.
your service tech was very thorough and clean
We always get a propane delivery when we need one. Employees very polite.
Brian did a great job fixing my furnace and getting it back up and running. I had a question on the billing after the work was done and i had it explained to me over the phone by a patient lady at the office in watertown. Thank you
Service man was very prompt, and a nice guy
Customer service representative was knowledgeable, pleasant, and easy to work with.
The office staff are great as well as any of the delivery drivers that I’ve interacted with. I also appreciate the new satellite monitor to ensure I don’t ever get too low.
I had wonderful customer service from the gentleman that came and turned our gas on. He was so informative and he took the time to go through everything with us.
We always get great service. Everyone is friendly when we call and If we need propane they make sure we have it.
09-17-2020-Talked to First name removed gave survey a 10 because woman in office is always nice and guy on the truck is good to them-
Employees are professional, friendly and courteous. They are very responsive to any questions or needs that I have. Deliveries are always on time and I don't have to call or follow up. Pricing is fair and service is excellent.
Efficient & friendly services