Customer Testimonials
No hassle delivery and service.
I don't like how we are charged 4.89 a gal because we only get one delivery a year , we don't use our furnace because we couldn't afford a 1000$ deposit to get put on the budget plan but would use it if we were charged 2.89 or less like our neighbors who get deliverys every two months ,we use electric heaters and only use the propane for cooking and hot water which ends up costing us 200$ a month for hot water as we use about 50 gals a mth ,we've done this since First name removed lost his job due to cancer 8 years ago and we got behind in the budget plan and we get heap once a year , so are stuck paying the hit water rate I do like that you deliver in a timely manner once we get our heap check but not the inflated price
It's cost effective and when we run out or are close to running out refills are always quick
The people! The driver is so nice. We have had the same driver for a long time. And the people in the office are great and very pleasant to speak with. Any time we have had any kind of issue it was resolved quickly and easily. Great customer service! It doesn't exist with many businesses anymore.
I love the fact I don't ever worry about running out of gas. They always deliver when it's needed, Thank you!!
Great service, prices ok, customer service good
Great service
Employees are courteous
I have never had any reason to complain. Office and delivery people have always been very pleasant and easy to work with.
price and response
dependency on your absolute delivery and fixed cost via yearly contract.
So far, everything that I have either seen and or been told, you have a fair priced product and the customer service has been great.
You are always fair and provide excellent service.
Reasonable pricing and exceptional service. Great people . Always answer the phone and work with you on services. Delivery personnel are professional and friendly. Wish more companies had the standards of Griffith Energy.
Good products and services. Good people to deal with.
Timely
Great job. And reliable!
When I called I didn’t have a long wait, person I spoke with had info of me and my terms. She was able to immediately answer my questions.
the response time for a tank and filled was much better than anyone..they are the only gas company in this area that responded to my needs for propane in a timely manner. thanks guys!
They are very attentive and prompt on delivery. And they strive to give the lowest price
When one calls, one talks to a person who is knowledgeable and makes arrangements that are carried out efficiently.
You come fill up our tanks around the same time every year and leave our receipt. Easy as can be!!
Great job monitoring my propane needs.
Bobbie is the best!
It wasn’t my normal driver but I like him alright.
The people that you have in your company who interface with your customers have done a very good job with servicing our account in a speedy fashion.....they represent your company well....
I never have to worry about dependable service!!
Reliable comes quickly when called
RF monitoring to assure timely delivery is a huge plus, and your annual lock-in pricing seems fair (reasonable). I had service with your firm from before the RF monitor was available, very glad you added that functionality after the one year with bad delivery issues - good job!
You have been incredibly kind, understanding and flexible working with me through an incredibly difficult financial hardship. I am so appreciative
I had another company come and the driver immediately said he wouldnt be able to make it up the driveway in the winter and told me I had to put my tank by the road. Also, the same company charged me $75 for just showing up. The same company had all kinds of add-on charges. Matt was very accommodating and gave me choices for the location of the tank, and told me about the meter that can be read on my phone by installing the app. In addition, every phone call I made was handled by polite , helpful people. The installation of the tank and delivery of fuel was prompt.