Customer Testimonials
"Good communication, great service, relative did survey, JACK is deceased"
Very reliable, wont let you be left in the cold. fair priced.
Competitive price, fast delivery
I have never run out. The people I talk to in the office know me. They are nice and always willing to work with me and explain things. Your prices are comparable, or even a little better on the budget plan.
I DO NOT LIKE having to pay an extra fifty dollars upfrront for the 'priveledge ' of buying your propane. The 50 dollar certificate is worthless- never use it.
Reliable
Dependable.
Staff went out of their way to make sure I have everything I need in a timely fashion
personal service
COURTEOUS, PROFESSIONAL, PROMPT
I know the folks I have delt with for years
Great costumer service and friendly workers
Very compassionate and professional.
First name removed Rogers
The staff both at the office that I have talked to and the delivery drivers have always been friendly and helpful.
no problems
"happy with service, unhappy with hazmat fee"
Service and the people are both fantastic!!
Whenever I have called the office the staff has been very pleasant and helpful. My tank has a remote monitor that allows me to check it when I'm away and that is very convenient. It also ensures that my tank gets refilled in a timely manner. Thanks for the great service.
Timely deliveries.
Every time I go there they always take good care of me.
I only run the stove on propane. I have never run out.
Timely delivery.
Always very friendly and courteous. Very responsive to needs and concerns of the customer.
Local service
Very friendly, helpful service.
Everything
Prices are good and employes are nice.
They have serviced me for many years and always come to check my fuel automatically. I have never been without.
- pre-buy plan available
- most competitors either don't offer a comparable plan, or gouge on price
- consistent delivery during deep winter season
- Griffith ensures that contract customers are filled promptly
esp. three winters ago during long cold spell
- very helpful staff at Rome office
- friendly, helpful
- answer questions with helpful and to-the-point info
deduct 1 pt
- centralizing contract functions in Rochester/web caused confusion
customer service
Helpful Customer Service Support