Customer Testimonials
Automatic delivery is almost always flawless. Thanks
You fill my tank every year with out having to call. Never have had a problem. Excellent service!!!
08-28-19-PCM-Talked to First name removed gave survey a 10 he is using first time for service people he has dealt with were nice and knowledgeable-
08-27-19-PCM-Talked to First name removed gave survey a 10 because he never had a problem and he has always been taken care of-
Dependability
08-26-19-PCM-Talked to First name removed gave survey a 10 because they were very accomodating and very helpful and very nice-
I was able to customize my delivery months because we don’t use much gas. Was able to pay my bills over the phone with no extra charge. No hassles when we had to move. I just gave them the date and they took care of everything else. Great customer service.
08-20-19-PCM-Talked to First name removed gave survey a 10 because of what they are doing for the veterans-
08-20-19-PCM-Talked to First name removed would give it a 8 or 9 because your customer service was good-
The staff at the Rome New York center has been wonderful and gone above and beyond lately to ensure that I continue to use their service. They are very polite an understanding an willing to see what options they maybe able to help you obtain to keep you satisfied.
I have had very good service with Superior Fuels. The office staff is helpful and the drivers are friendly.
08-14-19-PCM-Talked to First name removed gave survey a 10 because she never used propane before and she said that she thought propane was cheaper-
08-14-19-PCM-Talked to First name removed gave survey a 10 because of good prices good service-
08-09-19-PCM-Talked to First name removed gave survey a 10 because he gets a good deal for propane since he works at international wire and he has referred his mother-in-law and saved her money and he has experienced good service from workers
Good service
Friendly phone customer service reps.
08-08-19-PCM-Talked to a person who wanted to take survey gave it a 10 because they are easy to work with-
Very friendly, helpful. Willing to work with you when needed.
The gentlaman that delivered our product was very personable and left the impression that he enjoyed working for the company. He put an excellent face to the job he was doing
"Never runs out, no issues."
07-22-19-PCM-Talked to First name removed gave survey a 10 because quick and efficient and very accommodating and provide good service-
07-19-19-PCM-Talked to First name removed gave survey a 10 because the guy came he did what he had to do was very nice about it-
07-12-19-PCM-Talked to wife who took survey and gave it a 10 because delivery is good and everybody is very helpful-
07-12-19-PCM-Talked to First name removed gave survey a 10 because man who came over was very helpful with pressure test and explained everything-
07-08-19-PCM-Talked to First name removed gave survey a 10 because he likes people who work for Griffith Energy-
At work couldn't answer the Question but did give a 10 rating.
We have Fall service and we have never had to wait and the man that came out to do the install was great. I don't remember his name but he was very nice.
Good CS Tom was very nice and the guys doing the install were very nice also.
Awesome service didnt have to panic much if I wasn't able to make my payment on time. I really appreciate! Thank you very much
Prompt professional service. Although I feel clients that commit to your company for over 3 years the annual contract fee should be waived. I do shop around because of this fee, if it was dropped I would commit for years to come.