Customer Testimonials
Great service, professional personnel, great pricing.
it has always been easy to contact for service or to make a payment. never a problem with service or delivery and if I did ever need them I am confident that any issue would be dealt with promptly and professionally
Your people are good and professional. They did accidentally drill thru electric wire. No offer to help me fix. Took 4 hours to fix with cutting out wood panelling in house and adding new junction box
Garry
The service man was very friendly and did an excellent job! The service man who filled my tanks was also very nice and polite! Thank you
09-17-19-PCM-Talked to First name removed gave survey a 10 because delivery is excellent-
We can count on your delivery schedule and have never run out of propane. On occasion, we do have problems with billing. We feel it is not the company's fault, but the delivery driver putting the wrong address. We call your office and the matter is taken care of immediately.
Set up crew came when they said they would and extremely friendly and knowledgeable delivery driver came shortly after, equipment by both crews was very impressive and new.
Very dependable, however the price is a little high.
09-16-19-PCM-Talked to Kathlen gave survey a 10 because her cousin did reserach on Superior Plus Propane and she really liked company-
Great service
I am so happy with service online, on the phone, and the installation team. Thank you for everything.
Customer service and quick response!
The lady I spoke with on the phone for my fuel delivery was very friendly and nice
Carmen Pezzula
I called on Thursday for a propane fill and they were there the next day. Super fast service.
We get both propane & kerosene from you. You have always been prompt when we needed a service call on our furnace & when you installed new propane tank as needed. We like being able to leave a credit card # with you to auto pay when we get our tanks filled.
Delivery people are always super friendly! Phone support is excellent.
Prompt service and friendly representatives.
Prompt professional service. Although I feel clients that commit to your company for over 3 years the annual contract fee should be waived. I do shop around because of this fee, if it was dropped I would commit for years to come.
Automatic delivery is almost always flawless. Thanks
You fill my tank every year with out having to call. Never have had a problem. Excellent service!!!
08-28-19-PCM-Talked to First name removed gave survey a 10 he is using first time for service people he has dealt with were nice and knowledgeable-
08-27-19-PCM-Talked to First name removed gave survey a 10 because he never had a problem and he has always been taken care of-
Dependability
08-26-19-PCM-Talked to First name removed gave survey a 10 because they were very accomodating and very helpful and very nice-
I was able to customize my delivery months because we don’t use much gas. Was able to pay my bills over the phone with no extra charge. No hassles when we had to move. I just gave them the date and they took care of everything else. Great customer service.
08-20-19-PCM-Talked to First name removed gave survey a 10 because of what they are doing for the veterans-
08-20-19-PCM-Talked to First name removed would give it a 8 or 9 because your customer service was good-
The staff at the Rome New York center has been wonderful and gone above and beyond lately to ensure that I continue to use their service. They are very polite an understanding an willing to see what options they maybe able to help you obtain to keep you satisfied.
Saved us big money in comparison to our old propane company and the employee I spoke with that enrolled me with your company was great !