Customer Testimonials
Friendly service
your employees are exceptional
Courteous personnel when talking on the phone, very helpful.
Have had no issueSuperior s for the 15 plus years with Superior Plus.
The people in the Marcy office who answer the phones are ALWAYS helpful and kind and VERY knowledgeable. I don’t think there is any question they can’t answer. It is always a pleasure to speak with them.
Delivery is consistent & pricing for prepaid bulk very affordable. Whenever I have questions staff respond quickly & politely.
I was very very impressed with the customer service. I called around to all of the large propane companies in the area and this company by far takes the gold. Everyone on multiple occasions across multiple departments including service, inspection and delivery did fantastic including the technician that came to my home. I never write reviews but I believe my experience warrants it. I will likely stick with superior plus carrying forward not only because prices are very competitive, but just as importantly because of the fantastic customer service.
Good timely service
Alan was very courteous and professional. Answered and explained any questions that i had at the time. I felt much better after talking with Alan.
Prompt, courteous service
The automatic fill up I was down to 20 percent and I called to see if they were coming to fill and they already had me on there list for delivery. I had my delivery that day when I came home from work. Thank you for on time delivery.
The staff member I talked to was absolutely wonderful.
She was perfectly efficient and boasted a fun attitude.
It's rare to find someone like her!
WHAT AN ASSET FOR SUPERIOR!!!
Everyone is neat, clean, and positive and they keep me informed
I don’t worry about anything it just comes and I pay very easily with a very convenient payment method.
Responsive and helpful
The budget plan wish you would bring back the service technician
I like your professionalism and that you take time to listen to your customers
Customer service is extremely friendly, never ran out of propane and the prices are competitive.
Everything is great
I have been with Superior Plus for several years now. Their service is excellent and their workers are wonderful. I have no regrets.
Rob, the service tech that came out, was fantastic. On time, polite, knowledgeable and confident in everything he was doing. Top notch customer service and couldn’t be happier
Always good service and associates, Becky is very accommodating as well as the driver!
easy to do business with. great customer service.
Service is second to none.
On line portal is excellent
The office staff are friendly and helpful, the delivery service is careful not to disturb anything on our property and the driver is also friendly. We can count on Superior Plus to keep our propane tank full at all times. A great company to deal with.
I have been using this company for decades and they continue to perform professionally.
I really like the automatic delivery so I don't have to worry about running out
Everything
Timely service. Friendly drivers.
keep house hot and didn't have to talk to an actual person to reorder lol