Customer Testimonials
The staff are always helpful and the delivery drivers manage some tough conditions to get propane to our place. They are reliable and off discounts.
Good customer service 😊
The monitored delivery.
Your driver was great
Dianne was the person I spoke with when I initially set up my account with Griffith. It was Dianne who personally telephoned in response to my feedback to ask what she could do to influence my opinion of Griffith. We agreed on and she set up some pricing parameters that I can currently be happy with. A huge thank you to Dianne for her customer relations. It was she who made me feel heard, valued and appreciated as a customer. I am grateful for concerned and courteous employees like Dianne.
This increased score from 3, in my previous feedback, to 9, in this feedback, is a reflection of Dianne's efforts and customer relations. The lack of a score ot 10 is about Griffith and the company's daily pricing practices. Customers should not have to fight so hard to receive fair pricing.
Called with a problem and less then two hours later all was resolved. Very knowledgeable staff and pleasant. Thank you.
Hello! I called as a new customer and was told a 2-3 week timeline for setup. They knew this was my primary heat source and said they would try to fit me in sooner but could not guarantee it. What do you know - within a couple hours they were calling me to set up service the next day! Unfortunately we had a hiccup with the furnace, but once again the next day service was at my home ensuring everything was working properly and good to go. Excellent customer service, everyone was super friendly and helpful. Great price and great new customer perks!
Thank you Griffith Energy Team! 🙏
You are all positive
reliability , competitive prices
Fast courteous service
The service has been good. The delivery man is very helpful.
The customer service is outstanding…very helpful and proactive. Great communication! Incredibly professional!
Automatic delivery
The deliveries are always on time and our delivery person is experienced and knowledgeable.
I don't have to worry about propane.
very helpful and friendly
The lower cost for propane compared to all local propane companies
Great prices and customer service. Always prompt and professional.
you give a great service
Very sensitive to consumer issues
Good people
Thank you for taking care of us
prompt fill up. good website. nice people
Never have to worry about not having fuel delivered.
Efficiency in answering and proactive reaction to problem solving. Politeness and curtesy,
Very good Customer service. Always on top of my supply
Great service, quick to respond
The system set up for refills Griffith Energy never has to be notified
Easy delivery and help with concerns on tanks.
Always friendly and delivers without any hassle at all!