Customer Testimonials
Like your oil product but have problems with customer service. I'm on auto delivery and had to call for a delivery twice last year. Tank gauge was below empty each time. Took over a month this year to lock in my contract fixed price.
Your customer service people are always available and helpful with my concerns. They are a very valuable asset. For many years now, Lisa, at the Plattsburgh office, has always addressed any problems or concerns.
The people are customer-centered, helpful, and friendly.
You deliver when you said Very gentle when crossing over my deck with the large hose that could potently crack my railings.
I like that you have the Technology to know when I need to have my fuel tanks filled.
I am very satisfied with my Service from Griffith Energy.
Excellent Staff and Customer Service
Great customer service, very professional, and competitive rates.
Have been with Longware to Griffith, to Superior for over 50 years, in that time they have provided excellent service- and have lived up to their pledges to always keep you supplied.
Therefore no complaints.
price & reliability
They are local company
You all are courteous and prompt whenever I call and “ need “ propane . Thank you
You have been very responsive.
Personal touch and concern.
Easy to work with and great service
Decent pricing…and service.
I've been doing business with Griffith Energy in Plattsburgh since 2013, when I built my house. Great, friendly customer service, reliable, and courteous. And their prices are very competitive. I've recommended them to friends and family members,
The drivers are very special people and have gone out of their way to ensure we have fuel. One unpleasant comment from a person in the office caused me to score a 9 but the drivers are definitely a 10.
Last few year very good service and always helpful. Hoping rates stay low so I can re-contract with SUPERIOR!
Timely delivery. Driver understands my property and respects my gardens when dragging the fill hose. Thank you
The service is great and the staff is very friendly
On time.....
Great responsive service and excellent prices.
I have been working with Griffith for several years and find them reliable and trustworthy.
Always been happy with service and price lock program.
I appreciate that everyone I deal with is pleasant, patient and takes time to answer my questions
Great service!
Reliable and well priced.
Reliabiity
Love that they installed a meter where they can read it and know we need a delivery.
Office staff very polite and helpful. Have been with them since we built our home and
plan to stay forever.