Customer Testimonials
All
good service
Dependable
Fair market price on propane with regular delivery and prompt service when requested!
Steady
everyone friendly and helpful
seems to have reasonable prices
I like the product but I,AM NOT liking the price.
very easy to work with. wanted to get us set up as soon as possible
never run out, monitored fuel and we can monitor ourselves too
The service ( delivery).
Satisfied with service, always full, never run out!
Dependable and responsible. When an issue arises, you reach out and Griffith takes the required actions to address the matter. Staff, whether on the telephone or the propane truck driver are polite. I’ve been a customer for over decade and am delighted I chose Griffith.
You are very reliable about filling everything w/o my having to worry about it.
good service easy to work with.
That you come on a schedule so I don't have to worry about running out
First name removed delivery person is always friendly.
punctual
The service was great. Asked questions to the service person and was given a great answer.
Friendly people and great service.
Speed of deliveries, personable, courteous staff, especially my latest delivery driver was exceptional!! Very good pricing!!
You're dependable
We have been very happy with the service and the cost.
When we had an issue with the tank they were very responsive. There was some confusion in the beginning but once we worked passed that things are good. There drivers are great to deal with the girls we deal with on the phone are excellent.
Always prompt
we received prior day notification of our delivery and had our driveway plowed and path to the tank cleared. when 5pm passed I figured we would not be seeing our delivery that day. but at around 530pm the truck showed up and the delivery was made. driver was courteous and good natured despite the very cold temperatures he ws working in. he was very grateful for the condition of the driveway and path to the tank.
my suggestion for betterment would be a way to track our delivery in real time so that we could be sure dog is out of the way and vehicles out of the trucks path and know when to expect the fuel to arrive.
You’re only a phone call away
Always there to answer our call!
You sent a service man all the way over to my place just to turn the gas back on and light the pilot
Excellent customer service.
This was kind of a complicated propane delivery. Steep driveway in the winter. I had cleared it to the blacktop, but it can still be daunting. Hats off to Kim, Andrea, Cheyenne, and Melanie on the phones -- who helped us get this scheduled and then-rescheduled (I had come back from Michigan to this seasonal cottage in Lewis specifically to get the tanks filled). They were great (and I have a feeling that Walter down in Port Henry had a hand in this, too -- thank you). \Last, but certainly not least, Mike out of Plattsburgh), the delivery driver of the year, made it look easy on site, and was just such a great person to get to meet. Thank you all -- it is stories like this that make us a loyal Griffith/Superior family.
You are RELIABLE! Fair prices, responsive and friendly real people (not AI), and above all, you never let us run out of propane. We are so glad to be doing business with you again! Thank you so much.