Customer Testimonials
They always fill up the tank before it gets empty. Easy to pay.
I am getting propane only now, like the way they leave a bill and delivery is around every three months. I receive email bills and get money off bill for promotions. Best of all I call the office and get answers and always friendly service.
service is great,
The service is excellent and always someone to answer any questions
They work with you on pricing.
prompt service from polite folks who know how to handle customer service
Great service and friendly driver!
Reliability.
Predictable. I k ow what to expect. Thanks for the service.
friendliness prompness reliability
Easy and fast delivery
Nice friendly people to work with from the staff on the phone to the delivery drivers.
Good price and never run out of gas
Your service is great but I keep receiving offers to sign up online and supposedly the only
paperwork I need to receive is a receipt as you have my credit card info . still receiving offers
to sign up(?)
Everyone I interacted with was absolutely wonderful. From the guys who came to do the safety inspection to the woman in the sales dept who helped me set up my account, every individual was friendly, professional, and took the time to communicate with me and answer any of my questions. This is my first home and if the quality of service stays this strong I see myself being a long-time customer.
On time deliveries and professional drivers.
I have appreciated your service since I switched to you a number of years ago. I have changed my heating to a cold weather heat pump system and only use propane for cooking. My big concern is that the fees you add to each delivery make up a significant percentage of the propane cost. Those fees have gone up dramatically since I first switched to you. How are these fees calculated for each delivery?
Great customer service!
Good service and prices
Super fast and friendly service!
Customer services staff are great.
We really like the new billing system that alerts via texts that we have received a delivery.
We also appreciate the monitoring system that you have so that we know we alway have full tanks, so that we don’t get caught short during heating season.
Thanks and keep up the great service.
I've always enjoyed working with your company. I find some of the technology upgrades to be difficult to manage. I tried to register for the new portal, or whatever it is, couldn't find my password, and the password update didn't work, so now I can't access my account online and you no longer send paper bills, it's looking like.
We are on automatic delivery, Griffith has always been fight on schedule for delivery. I like the fact we can monitor our tank level while away. 🙂
Inspection of existing tank on new property yielded some untidy gas line installation to the house. The tech fixed everything with the ultimate concern for safety and this is what it is all about. Safe functionality and customer care/service. 10/10
Responsiveness, great customer service
Shockingly nice, knowledgeable, and responsive. I had an issue when a deck was built over my propane tank and they couldn't deliver my gas. Called and got an immediate and accurate answer explaining the issue; three hours later my propane was delivered by the nicest guy ever. I was expecting to wait a week.
Prompt delivery
Good emergency call last week.
Even though I have a seasonal cottage, Griffith Energy regularly checks our propane tank, I've never run out of fuel. And, I think their prices are fair.
I don't like surveys