Customer Testimonials
Last year I had an issue and a nice gentleman came out to help get my furnace back in order.
I will state, that it was very difficult getting my account changed when I began renting at my address- I talked to someone at the Toronto home office twice, but somehow it all didn't process- as a result, I ran out of fuel and my house was freezing- all because of a technical error.
So, locally, they are great and helpful- nationally- not such great communication within the company.
Customer service is excellent.
Always great service and great people on the trucks and in the office!!!
our delivery man Jimmy is great!! Sometimes difficult to get thru phone calls
Been a propane customer for 7 years never have let me down. Prompt service at a fair price.
Griffith energy has always provided efficient service. I like the new electronic monitoring system that let me check online the contents of our LPG tanks.
Staff and drivers are friendly and service is fast
Professional and prompt.
I like that it is easy to reach a customer service representative. I like that I don't have to schedule delivery.
I like the fact that people in the Lodi office are so friendly, that includes the delivery people too
I like that the service is prompt, it appears there are no additional fees, and the drivers are friendly.
Reliability
Great customer service and delivery. Very responsive to customer requests. Always good follow through
Employees listen and take care of any concerns. Very professional and friendly.
reliable
Propane is propane,so it’s hard to speak of product. However the service has been great and the personnel has always been very friendly and very helpful,easy to resolve any issues.
Your driver is great!
Fast reliable service. Called yesterday delivered today👍
Nice people to deal with.
Good online access; highly responsive and friendly local office in Ovid!
Competitive propane prices, great service, professional staff
I liked the Idea of the fuel monitor on my tank. Having been retired for several years, I now don't
have to check it myself and call to have a delivery set up! It's all automatic and I can even see the level of my tank on my computer. Any time I call or email asking a question I get my answers promptly with good old courtesy and kindness. Kudos to Griffith Energy!
Sincerely,
Linda Mills-Hendrix
Dependable
Short and sweet. Griffith Energy has never let us down. Courteous drivers and very helpful customer service. We <3 Griffith
It’s all good
Get the phone system straightened out. Cannot stand the phone menu and almost never getting anyone on the phone directly.
Always there every year around the same date we NEVER fun out of propane! We never have to worry. Awesome company!!
Friendly. Best price I could find.
From the first call to the delivery everything is very polite, professional and knowledgeable. Instalation was a breeze and explained everything thoroughly.
Prompt delivery of propane