Customer Testimonials
on line billing and ordering
You are dependable. This is the most important thing when it comes to LIFE support. The remote reading is working out fine. I can read it on the tank and then look at Superior and they are the same, or I can just stay warm and check Superior for the tank reading. Very trust worthy that way.
Great service and great technicians
On time propane deliveries... But most important is the very helpful and friendly staff at Warners. Plenty of times they worked with me helping to solve pre-buy issues. Let's face it, if our upstate friends decide to eliminate the Vestal staff, I'll look elsewhere for my propane.
Super fast response, when my propane was out. Took care of setting up account, and delivey was next day!
Customer service goes above and beyond to explain and make sure you understand any contracts you may be asked to sign. Prompt delivery with courteous drivers. They also have different payment options.
Very professional,friendly,and helpful
The technician was very helpful.
Timely service much appreciated!
Fair price. Always on time and courteous
Always helpful
I was very pleased with the service I received
Your company has always been very responsive to my needs. I had a recent experience in which I needed your help. On Sunday, my propane appliances did not work. I did not realize I was out of propane since you monitor the volume remotely and it showed there was propane in the tank. However, when I called in to report the issue (I was more concerned if there was a safety issue), the dispatcher said the equipment must not be operating and she would send someone out (on a Sunday!!). Trevor came out and determined the gauge was not working. He replaced the gauge, gave me a small amount of propane to get by and assured me a full delivery would be made the following day, checked for leaks, found a small one and fixed it, relit pilot lights and made sure all appliances were operating properly. The following morning at 7:30, the delivery truck pulled up.
I wish all companies were as reliable as yours. As a senior citizen living alone, it's comforting to know I can count on you.
(I called your local office this morning to tell them how thankful I was!)
Polite. Willing to negotiate to some degree. Have never ran out of propane.
I had some issues, but after talking to Allen, I am happier.
Warner's has always promptly addressed my concerns on the 34 years I've used their services. The staff is knowledgeable and caring.
Service is very good but prices are higher than some other like businesses that I have contacted.
But I like the service and the techs seem to be knowledgeable and good at their trade. Propane is propane and the price of it and the extra charges that never appeared on the invoice previously, may be the determining factor to the buyer. New delivery vehicles have never impressed me much.
On time service & delivery
Very reliable & work with me
Nice people and helpful people
utterly reliable
Very happy with the price and service.
Prompt service. Courteous personnel.
They have great customer service. We have had to have emergency deliveries and they come right out. They offer different plans to help financially. I am able to communicate with the company very easily when I have a questions. I am able to look at past deliveries and pay in the app.
They always come on time
The gas arrives in a timely fashion and heats my rooms nicely. There’s nothing like the warmth from a propane gas stove and fireplace (though I do use electric too).
Always on time. Always courteous. Always respectful of property.
Fair price, willing to work with you
Friendly and professional.
Well I don't like propane prices.