Customer Testimonials
Always on time for appointments and deliveries!
I like the customer service and the reliability of the service delivery.
They are very cooperative and friendly when setting up my prebuy and their deliveries are on time.
customer service is top notch and they go above and beyond
Extremely helpful customer service agent name of Michelle!!
I am a pre-buy customer, and I feel that the cost savings from pre-buy are a great help. Also, i like the friendliness and responsiveness of the customer support staff whenever I call in about anything. Automatic tank monitoring is also a big plus for me.
I also like the fact that this feedback request is only one question.
Drivers do a great job. they back in to my 500 ft s turn driveway and never complain.
No mess no fuss. Most of the time we don't even know they R here.
Delivery on time.
always on time with delivery
The automatic propane refill service works very well. There's always a friendly person to speak with should I have questions.
Friendly on time fair prices
Personal Service. Friendly and responsive people.
They were very helpful setting up our propane furnace and propane.
I like that I get automatic deliveries. I’d like that I pre-buy my propane and don’t have to worry about it during the winter.
Customer service is top rate.
great servive and always working with me on paying the bill and giving me time
We been with your company and were very happy with your service ,the people are very pleasant and friendly,
The local branch (Warner's Vestal) has been amazing. My customer service rep DENISE went above and beyond. My delivery driver is great. Superior Energy employees are so nice, and knowledgeable! Ferrellgas is so rude and uneducated.
The Superior Energy customer service far exceeds Ferrellgas!!
You're dependable and I believe your prices are competitive.
On time...
10/10
Fast delivery service and the staff in the office are extremely professional and the nicest people to talk to. My questions and issues are always answered.
I am on the pre-buy program and it is so easy. the tanks a filled automatically.
Edna, Clara, and Bill did a great job with a recent tank move! Thank you!
They are professional to deal with.
Customer Service was very helpful when I needed to make adjustments to my account. Thank you for your patience & understanding.
Always a dependable fill up when needed
It's easy to talk to staff directly at the Vestal office when needed.
Phone contact is usually easy as well.
Automatic deliveries seem to be well timed.
Generally never have problems. If I do, they are always resolved with a phone call.
Auto fill and auto payment makes life very easy. No worrying about running out of propane. Thank you for easing my mind.