Customer Testimonials
03-09-2021-PCM-Talked to First name removed gave survey a 10 because he has no issues-
03-09-2021-PCM-Talked to Bill gave survey a 10 because he has been happy with them-
03-02-2021-PCM--Talked to First name removed gave survey a 10 because he needed gas quickly and he got it quick-
02-25-2021-PCM-Talked to First name removed gave survey a 10 because he called at the last minute for service and Warners delivered ASAP-
02-23-2021-PCM-Talked to First name removed gave survey a 10 because they got her set up in 48 hours before she ran out-
02-23-2021-PCM-Talked to First name removed gave survey a 10 because of scheduling conflict and Warners was very accommodating-
02-23-2021-PCM-Talked to First name removed gave survey a 9 but is a new customer so far no issues-
02-16-2021-Talked to First name removed gave survey a 10 because set up went very well and tank got topped off-
02-16-2021-Talked to First name removed gave survey a 10 because you have been very helpful-
The customer service
Prompt delivery. Polite people. Practice safety.
the personal service. continue the personal touch.
Tech was excellent
Reasonable & very customer oriented.
Great service.
Seemlessness
That we always have timely deliveries and when we have an issue such as we had last week where a when the propane ran out no fault of yours but from a situation on our end you came and got us propane, checked the lines and got the hot water heaters back on. Pleasant men came to fix this mess and I can't thank you enough.
The gals at the Vestal office are very concerned that my questions are answered and followed through. Yes Deposit ladies also did a good job, that all started having most of them in my classroom, lol. I do not like being charged the fee for delivery, ie( aslab ???) . It is not mandatory bc I helped a lady in Prattsburgh get a much better price/gal and NO fee that you charge as if its mandatory. Her lp gas comes from out of Rochester via Dansville.That company is much smaller than Superior. You have to take the bad/ugly with the good. Jesse ur man that delivers is very personable.
BILL McCann,
Good at coming within an aporopriate time span for a refill. What I don't like is having to pay more for less needed fuel. I think it should be the same price even if you don't use up your propane and require just a little fill up.
The personal working at Warner’s are always courteous and always do what they say they will in the office and at the counters !! Plus the delivery is on time and drivers are always willing to help with any questions.
prompt delivery
The staff are easy to work with and professional.
I've always been very happy with all of my deliveries. Great drivers and great office personnel.
Quick delivery and setup and easy to use online payment.
Service tech was prompt, professional, courteous and thorough. Spent all time needed to solve our issue.
I have been a Warner Customer for 40 years always good service and reliable. The jury is still out with the take over of superior.
We are scheduled to get propane on a monthly basis. The associate comes around the same time of day and it is the same person. This makes for a consistent routine for me and my dog.
I like the service but not the cost of propane
I like the customer service. The girls in the office are fantastic and always make time for their customers.
No problems so far. I don't run out