Customer Testimonials
Superior is dependable and their customer service people are friendly, available, and helpful.
I have always been fortunate to get very helpful and friendly customer service when calling Big Flats or Cohocton.
Reliable delivery
Our tank was pretty low and we were nervous with the extremely low temps. I sent them a message and they came out that day.
I appreciate that when I called about the high prices of fuel now and also with the inflation of all fuels, that I was given the direction of whom I could talk with regarding g this I was connected to your representative that helped me as I had called around to see what other companies were charging, so I was prepared with that information as well, and when I explained we are less then 2 miles from Griffith here in Lodi. So not like they are driving a long distance to deliver to us and we have been very long time customers since 1996 and previous owners used you as well. I was given a lick.in price still higher than the others but we accepted thr deal.
Reliable delivery
Always professional, courteous & helpful when I need to contact them. Quick service when requesting fill-up/top-off of our tank, usually next day.
Very fast and efficient
Fast and courteous service. Very helpful with questions and concerns.
Allowed us to lock in at a price beforechikr by paying in advance. Refilling on a timely basis
The local team is always responsive and cares about me as a customer. They take time to answer my questions and ensure I am given a fair market price.
Easy fast automatic deliver
Billing is much better with online access. Easy to pay online monthly instead of waiting for bill to arrive in mail. Thank you.
I like auto-delivery; no calls needed for refills.
I've always gotten prompt service when I had to call, no matter what the problem, the guys have always come out in a timely manner, and usually with the needed parts and products.
Timely fuel delivery, friendly customer service!
Have always had great service if I had a problem with my furnace. Prompt response.
Auto fuel delivery very helpful
Prompt, courteous service.
Prompt service
They get the job done and that’s all that counts
Responsive
Reliability of heating oil-kerosene deliveries. Thanks for keeping us warm
Quick delivery, friendly service
They have great customer service. Agents are very helpful and polite.
Quick response and friendly answers always!
Very friendly and helpful
Prompt delivery
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I like that you are prompt at returning calls, solve issues quickly, and keep your word.
we never run out of fuel and you are always ready to help.
Everyone I spoke to was very down to earth and understanding. Getting fuel back in my tank seemed like a priority and they were willing to send out two separate people to add fuel until the delivery could be made. Thank you for making sure myself and my children stayed warm and were fully prepared before the storm.