Customer Testimonials
Locally accessible by phone & responsive when called
Up to date technology, no reading meters, folks who fill the tanks are always pleasant
Have mentioned old tanks with rust several times, but no response.
Easy set up . Good service.
You work with our group to provide a fixed price and came up with a solution with the placement of our tank that was different from where you first put it that provides a good place to make a delivery
Quick and dependable service.
Hometown service
Thanks Kim
been with you folks for 40 years now and never had a problem
Great service!!
In New York consistent delivery of my propane.
I am happy to see someone is watching the tank monitors tank was filled receipt was left on the mailbox thank you
Fair pricing. Timely delivery’s. Friendly staff.
I have never had a complaint with Griffith Energy in the more than 30 years I have been with the company. Rain, sleet or snow deliveries? YES! Day or night? YES!
The price has increased over the years but that is in keeping with the price increase of
EVERYTHING !
I plan staying with Griffith Energy until I no longer own my home.
Fair prices
How easy and no hassles in setting up my new account . The prompt service you have provided and the automatic deliveries.
Griffith folks are proactive and check my propane tank levels quite often. Good service
When we need you fast, you are there!
Yearly fixed contract and I have had good luck talking to the customer service people there. Good service and good people.
You deliver automatically when I need a refill.
Friendly. Good service
Friendly & quick service.
The service delivery men are always very courteous.
Very good service and office personnel!!
Service is great 👍
Very friendly and professional service
I have not yet started using the product (propane) as I am a new customer and just got set up but everyone has been exceptionally friendly and helpful - customer service and technician.
The responsiveness from Kim Presley in your Bath, NY office is fantastic!
We changed from fuel oil to propane. Josh was very polite & helpful to help us understand about the change and why they will place the tank in the best location & why we should get a larger tank instead of 2 ,100 gal tanks. We appreciate this information.
Then Joseph arrived to install the lnes & tank. Again Joseph was very polite & helpful as we still had ?s. He was very eficient with the install , explaining as he went on with his work. We are in our 80s and can not tell you how much we appreciate the professional workmenship and how polite Josh & Joseph were.They both represent your company in the best of ways possible. We are very grateful for the professional staff you have. It is a comfort to know everything is installed correctly. Thank you, David & Dorothy Schmidt
The speed of delivery request fulfillments. Always with a day or two unless it falls on a weekend. It’s ok though because everybody should enjoy a day or two off from work.
Friendly staff. They work with your schedule.

Customer service is always very helpful know I can call and get my furnace cleaned up for the coming winter months.