Customer Testimonials
Good communication on upfront contracts. Deliveries are always on time. Drivers have been courteous and professional.
Easy to use web portal. Convenience and reliability of service.
The guys who installed my tanks were very professional and I had no problems with them.
Reliable schedule for refills on propane. Billing has been streamlined.
Great customer swrvice and you have never let me run out of propane.
I love that me and my neighbors are on a group plan. I love that I can look at the app and see how much propane we’re using and that they come automatically to top it off.
Always helpful and reasonable with contract terms and prices. Service on deliveries and at office always excellent.
Excellent services. Except when delivery man got himself stuck in a snowpile and told the depatcher to contact us to have our driveway and road plowed when they were already plowed. My husband pulled the truck out of snow pile and he could have backed right into the plowed driveway and made delivery but drove away instead. We have always had excellent service except that one time. We also like making payments on a budget.
I have been with Griffith for over 25 years. No complaints except for cost but that has happened to everything we buy! I have called with emergency furnace problems and repairmen were on their way pronto. Even in the middle of the night!!!
Automatic refill and prepaid for the season--especially good this year with the large increases in fuel costs. Deliveries have been timely.
Never hae an issue getting a delivery when I need one. Always very helpful and politr.
Always filled when needed
If I call to have furnace service always
here within a week to look at it.
Quick response and good drivers.
The folks at Griffith Energy have been our 'go-to' for many decades - and they have consistently risen to meet our propane needs. They meet those needs with fair pricing, excellent delivery, and up-to-date means of payment. Highest accolades at every level!
Price and service are both excellent. Personal service from a local dealer.
Thank Goodness that Kim is in the accounting dept. and can handle the corrections to our billing. We have been customers for years and put our bill on autopay with a credit card. She has been able to handle the snafus that have occurred. Service is good, product keeps us warm.
Good service!!
Service is great and the buying club price is good.
Usually they fill my tank at 30% I even called on a monday an they said I was scheduled for delivery that day ( I have a tank monitor ) an they didn't delivery until that friday which my tank was less than 15% which in turn made my bill almost 900.00 This is the first time something like this has happened in many years I would not like it to happen again for many years Thank you
Good service
Very nice people and reasonable prices!
Communication
Punctuality
Sincerity
Cost efficient
dependable
Delivery guys are very polite and so is the office staff
Courteous delivery driver
Evrything except automated phone service. It sucks, spent over an hour waitng to talk to an agent. Because my tank was down to 14 % got tired of waiting and hung up. Luckily truck deliverd the next day.
Seevice
you take care of my needs automaticly. no hassle.
Your prices are reasonable
Nice customer service in Bath,NY. Thanks Kim.