Customer Testimonials
We changed from fuel oil to propane. Josh was very polite & helpful to help us understand about the change and why they will place the tank in the best location & why we should get a larger tank instead of 2 ,100 gal tanks. We appreciate this information.
Then Joseph arrived to install the lnes & tank. Again Joseph was very polite & helpful as we still had ?s. He was very eficient with the install , explaining as he went on with his work. We are in our 80s and can not tell you how much we appreciate the professional workmenship and how polite Josh & Joseph were.They both represent your company in the best of ways possible. We are very grateful for the professional staff you have. It is a comfort to know everything is installed correctly. Thank you, David & Dorothy Schmidt
The speed of delivery request fulfillments. Always with a day or two unless it falls on a weekend. It’s ok though because everybody should enjoy a day or two off from work.
Friendly staff. They work with your schedule.
Friendly and Helpful Delivery Persons! Prompt Service
Great response to any issues!
Friendly staff, great service
Price and customer service. Being a member of a buying club is awesome
Delivery and customer service.
Very responsive and take care of issues that arise as needed. Over the years I feel like you have handled my account well.
my pre-buy buyer's group, Many years of service from Griffen/Superior
Good new customer experience and support
The service was great!
Great service! Recent range install went well.
I like the friendliness of your staff: from the delivery guy Avery to each of the office personnel that so caringly looks after our needs and interests to the production folks who bring us the energy that warms us during the winter! For over thirty years we have been very satisfied customers - and we’re delighted to recommend you for the next 30! Congratulations!
My past delivery was prompt, the driver was friendly and the on-line application makes interaction with Griffith go smoothly.
RELIABILITY
Always here before I need propane
The service is very good and their web site is well done making it easy to make payments and see statements.
They make sure i dont run out.have had no problems with their product or their services
Employees are considerate and knowledgeable. Delivery is done regularly.
Great service and Friendly People to deal with
Kim Presley is awesome and always so helpful
Service was fast from when I scheduled
Excellent service
All my questions were responded to and answered well very quickly. A plan was developed to match my needs. The propane was delivered quickly and to the specifications we had agreed on.
We really like that we don't have to keep an eye on the level in our tank - it's great knowing that Griffith is taking care of that 24/7.
We appreciate the annual budget plan so that we don't have big bills in the winter.
Knowing Griffith has emergency services available if/when it's needed is very much appreciated.
IF I NEED TO, I CAN TALK TO AN ACTUAL HUMAN BEING INSTEAD OF A STUPID ROBOT.
I don't have to learn to decipher English with a strong India accent.
Fast, friendly, personal service.
communications are great and responce times are quick when we have a problem
Great service
The responsiveness from Kim Presley in your Bath, NY office is fantastic!