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Patient Testimonials
He was very kind and considerate. Very knowledgeable.
DR.Defranco is professional in the field of urology and takes the time to explain what the intended goal is. His staff is courteous and also professional in their jobs.
He's a caring and professional doctor and his appointments run on time.
Dr de Franco is very knowledgeable
In his field of medicine.
Great staff, Dr. talks to you, straight forward with answers, plus he’s a good person
He is very profesional. The telephone staff assigned me to an appointment with the nurse practionor. And over booked. Which was not what i wanted. That was a nightmare. But the doctor made up for it.
His goal is the best medical outcomes for all his patients…I never feel like I’m just a customer…his diagnoses are rooted in advanced medical science. I always feel confident when he’s giving me the best options. His entire staff also exudes that feeling.
Have known Dr. Kim a long time. He is kind, takes time with patients, very knowledgeable and skilled in his profession. He is one of my favorite Doctors.
The office is run efficiently and friendly. Dr.Jae is easy to talk to
Very good Doctor for and people
Very thorough. Takes time with the patient and gives thorough explanations. Easy to talk to
He was gentle, like Dr. Kim. He offered solutions. I liked him.
Very professional and helpful.
He is very patient when listening to you and has a great bedside manner.
Friendly staff. Knowledgeable doctor
Great Doctor.
I have been coming to this office for 10 years. Good people and Dr. User is very thorough and a good communicator. I would seek his consult.
He was easy to talk to !
Very nice demeanor and good personality.
i was treated with respect. I was told what the process for the procedure would entail. The staff is very knowledgeable and friendly. Dr. Herbert User is a very high ranking doctor in his field. He has very good communication skills. The Orland Park office is very convenient.
Very professional and good service
Dr.Pierpaoll is the most caring human being you will ever meet. He will take the best care of you and he saved me from unbearable pain. His staff is the best. They call you to see how you are feeling and they truly care.
Both doctor and staff are very friendly and patient with my elderly father. He actually looks forward to coming to the urologist!
He is good at what he do.
Very straightforward about a persons health and options for the future of their life.
Dr.Pierpaoli truly cares about his patients. I never feel as if I’m being rushed, he takes his time and listens to my concerns.
Very informative,very attentive,extremely knowledgeable.
I recommend him highly.
I think that he is a very good Urologist and has treated me in a professional manor
for all the years I have been going to him. All the office staff has been verg good as well.
The dr explains what the problem is give you information about how treat it

It was worth waiting a long time to see him