Orland Park, Suite 107
16632 South 107th Court
Orland Park
IL 60467-8890
United States

Patient Testimonials

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.F. Herbert User, MD
What do you like about Herbert User, MD and our office?

Receptionists are always pleasant and helpful

Dr. User has taken great care of me and my medical issues.

I have no complaints about my visits there.

Report a concern   October 30, 2025 — Rated 10 out of 10 by R.F. Herbert User, MD
What do you like about Herbert User, MD and our office?

He is very thorough and very patient with his patients !

Report a concern   October 30, 2025 — Rated 10 out of 10 by J.M. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

They are very friendly and personable.

Report a concern   October 30, 2025 — Rated 10 out of 10 by H.B. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Thorough, listens, great bedside manner.

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.F. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

The office area and the exam rooms are always very clean. The staff is pleasant and very helpful. Dr. Pierpaoli never rushes through an appointment, and he listens to what I have to say about why I am seeing him.

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.C. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

As always, Steve is so very personal, it’s like talking to my brother.

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.P. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very professional

Report a concern   October 28, 2025 — Rated 10 out of 10 by P.O. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very attentive

Report a concern   October 28, 2025 — Rated 10 out of 10 by T.S. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Doctor kim is thorough and complete. He also possesses wonderful bedside manners. Doctor kim has a way of making the patient feel as if they're the most important person in the room.
I Feel very fortunate to have him as my urologist the past ten years. Sadly I hate to see him move on but I respect his decision.

Report a concern   October 28, 2025 — Rated 10 out of 10 by A.B. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Dr. Kim is a thoughtful and concerned person. He gives his best opinion for care and explains why. He asks for any questions or concerns. He explains results of recent tests and what he recommends for results.

Report a concern   October 28, 2025 — Rated 10 out of 10 by L.C. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

I have been seeing Dr. Kim for over 11 years. He is always very kind, gentle, friendly and personable. I will miss him very much, as I probably will not be able to see him again.

Report a concern   October 27, 2025 — Rated 9 out of 10 by S.R. John Defranco, MD
What do you like about John Defranco, MD and our office?

He actually listens to the patient. Takes all the time nessary, not in a hurry to rush you.

I personally would recommend the Dr.
To any man looking for answers with prostate cancer.

Report a concern   October 27, 2025 — Rated 10 out of 10 by C.K. John Defranco, MD
What do you like about John Defranco, MD and our office?

He is not pushy, and he's easy to talk to.

Report a concern   October 27, 2025 — Rated 9 out of 10 by M.J. Kamil Sledz, NP
What do you like about Kamil Sledz, NP and our office?

He was friendly, knowledgeable and explained things clearly.

Report a concern   October 25, 2025 — Rated 10 out of 10 by C.A. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very efficient and helpful

I went to the wrong location and they called to let them know that I was on my way to the right location which was over 40 minutes away.

When I got there, they started with the necessary procedures to prepare me. Dr. Kim was gentle inspite of the insertion pinch. I'm use to my dad being with me but I know life goes on and God has my back!!

I was given an antibiotic before leaving and I will go preferrably to this location which easier to access.

Thank you

Report a concern   October 25, 2025 — Rated 10 out of 10 by J.M. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

The whole facility is outstanding. The doctor was excellent. Jae Kim the receptionist were excellent. The nurses were excellent.

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.B. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

He listened to my concerns and consulted another physician prior to surgery. He made me feel comfortable by clearly explaining the procedure. I felt confident in his judgement and treatment plan. Highly recommend him!

Report a concern   October 24, 2025 — Rated 10 out of 10 by G.D. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Dr. Pierpaoli has a bedside manner that exhibits a sincere and caring interest.
He is very knowledgeable, thorough and creates a comforting relationship with his patients.

Report a concern   October 24, 2025 — Rated 10 out of 10 by C.H. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

His calm and friendly demeanor

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.E. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Thorough and very professional staff; I would definitely recommend

Report a concern   October 24, 2025 — Rated 10 out of 10 by T.A. Kamil Sledz, NP
What do you like about Kamil Sledz, NP and our office?

Took his time and explained very well and knowledgeable

Report a concern   October 24, 2025 — Rated 10 out of 10 by J.V. Kamil Sledz, NP
What do you like about Kamil Sledz, NP and our office?

First time seeing him. Was very nice and was very informative with the questions I had.

Report a concern   October 24, 2025 — Rated 10 out of 10 by D.S. Herbert User, MD
What do you like about Herbert User, MD and our office?

Great experience. Very attentive, minimal wait and very quick procedure.

Report a concern   October 24, 2025 — Rated 10 out of 10 by C.S. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Dr and staff is very personable and professional.

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.B. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Highly professional and caring. He is extremely knowledgeable and makes you feel important. Dr. Kim should be the role model for the medical profession.

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.D. Herbert User, MD
What do you like about Herbert User, MD and our office?

I've only seen Dr. User twice, but he seems to be a very open and honest person.

Report a concern   October 23, 2025 — Rated 10 out of 10 by K.V. Herbert User, MD
What do you like about Herbert User, MD and our office?

Efficient

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.C. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

He is very personable and makes you feel as though you are meeting with your best friend. He is very relatable.

Report a concern   October 23, 2025 — Rated 9 out of 10 by T.O. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

explains everything going on in terms you understand

Report a concern   October 23, 2025 — Rated 9 out of 10 by M.Z. John Defranco, MD
What do you like about John Defranco, MD and our office?

His knowledge is very comforting


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