Customer Testimonials
I've been a customer for over 30 years and very satisfied with your services. As far as recommending Eastern propane I do and have many times. J Schwab
Very reliable
always great service! thank you!
Reliable company and people, excellent service, and great prices!
We had a problem. A technician, Tom, came immediately. We were out of gas. The next day--very early in the morning--the truck came, filled the tank, and checked for leaks. Within 24 hours, therefore, we were back in business!
Scott keeps me well-informed and is responsive.
Installation crew was prompt and professional.
But mostly, I like that Eastern gives back to the community like no other propane outfit around.
Propane is propane, prices are competitive, so that is what made the difference for me, community support.
You people are great to work with. We have been customers for 28 years ???
i am so old. You office and accounting people are great, as well as the drivers and service techs.
i would reccomend you anytime
Time efficient Dependable
Great customer service. Their technicians explain their findings in detail and answer questions I have.
The electronic signal that indicates we need a delivery. Also the kindness of the business ladies answering our enquiries.
Good price, quick service
Eastern propane serves their clients like family thank you for everything!
I took over the old owners account and you guys have been so easy to work with it's been a dream.
Service is great
The driver was very attentive to my concerns. Took the time to find the cause of my issue & then called the office in order to have a service tech dispatched to address the problem. The technician was very professional, having arrived in about an hour.
Very impressed with the service & professionalism.
They come regularly to fill our tank. Prices seem very high this delivery. I am very disappointed that the propane filling station in Oak Ridge has been closed. I have gotten propane there since the early 70s. Bring back our filling station! NOW!!
We are a new customer without propane tanks installed yet.
So far so good.
Best Quality in customer care & maintenance. Polite, business oriented & trained mechanics in one bundle.
Once I got through to a live person, the response was very fast.
Difficult to reach a person in the office when calling. It took a number of phone calls to reach somebody initially. Always got voicemail. They said they would call back, but it took a while for the return call. Also, if somebody had a propane leak there should be instructions on who to call.
Prompt return of phone calls
My dealings with Scott very informative through out process very helpful he others who insulted
lines and did the connection were also professional
Service
The company is responsive and follows through. The customer service people are REAL people and take care of my needs. We have met one truck driver who brings the propane. He’s pleasant, knowledgeable and efficient.
Prompt and efficient service
Professional and courteous service from the office staff to the drivers. I used Eastern at my previous home for fifteen years and called them again when I moved back to the area. The same great service. Thank you.
Prompt and professional delivery.
Reliable and friendly service and competitive prices
Quick and efficient
The two guys that came and installed my tanks were gentlemen and very helpful
They deliver propane within reasonable time and are fair priced