Customer Testimonials
Easy to look up and review usage info as well as pay. Service reliable !
timely delivery and price
I like your delivery driver, Randy .
Dependability, good customer service
I like the courteous and efficient office staff and their willingness to price match. I am a senior citizen on a fixed low income and the price match helps me to afford 3 refills a year.
Also, the delivery drivers are quick and efficient.
Very reliable, prompt and quality service.
responsive
Prompt service. Good advice. Also quoted and installed additional piping for gas grill and firepit.
Great service
Prompt service and knowledgable employees.
You do what you say when you say.
Friendly staff and efficient service.
Fast service
Great people that care about the customer
Always get quick service whenever I call to have my tank filled. Thank you
prompt courteous service
I like the customer service. When I call my issues are handled.
Courteous, delivery was within 2 days of my phone call and reasonable price! Thank you so much.
Fantastic customer service!
Great customer service. On time. Good product!
Reliable dependable service by skilled service people - like your website
Laura, the customer service rep that took my order and Randy - the delivery man are both
very-very professional and user-friendly......they need a pay upgrade !
Everyone is very helpful. Never had any problems.
Office staff is very friendly and generally I can expect quick delivery
I have never run out of propane because of the timely service. I have been a customer since 1986 and price per gallon has always been reasonable.
Great customer service!
Staci is ALWAYS very helpful.
we have been with your company over 45 yrs. never had a problem you couldn't fix. great service and people you respect you and your property. very proud to be partners. teresa manning
Ecxellent customer service.
The service is practically invisible - meaning I always have fuel.I have only had interaction once or twice in 14 years, and the issue was addressed immediately.
The person who comes out to refill the tank is always efficient and friendly and I appreciate him. I really like the auto refill service. Soon I will look into the budget billing.
Recently however the wi-fi indicator was not reading correctly when it had me at 30% but gauge said 15%. I posted messages on the MySuperior app twice in which I got no reply, called and spoke to a representative once, trying to get a delivery before I ran out and someone to fix the wi-fi indicator to read correctly. Paid extra for the indicator only to learn it is not accurate. Before Superior took over when it was close to 30% I did get refills, but even though the faulty indicator said 30% and then started dropping I did not get the auto refill, but had to call to make a delivery order for the first time since Superior took over. The gauge had my tank at around 10% when I get a fill up delivery. I know there are always growing pains when a company is bought out, so I am confident by the next delivery time things will go smoothly.