Member Testimonials
We love the people. Jamie & Carter at the front desk. Colin, Sylvano & Shelley throughout the building. Shawn & Hannah at the pool. And everyone else who makes Centre Branch such a welcoming and amazing place to be.
I have been a long time member of the Y and missed it a lot when we were in lockdown or when the virus was more acute. I joined the Central Y because it is very close to where I live and when I moved to London I started at the original one that burned down on Wellington Street. I have always found the staff very friendly and helpful. I have made some long time friends with members I have had classes with over the years. The programs are always changing to meet the needs of today. Over the pandemic I was able to continue doing yoga in my basement on my lap top that helped me keep in shape. I like the diversity of the programs that meet the needs of all age groups and all levels of ability.
Love the pool, looking forward to more spin classes
Good variety, excellent time slots and facilities are amazing!
Gym, plus, squash and steam room
Lane swimming :)
This Y is a great Y. The staff, volunteers and instructors are great. The building is clean and interesting: there are fun places to sit in the lobby, and even some garden boxes! There is a wide variety of programming for all ages and abilities. I love being there!
Swimming
Nice workout space, friendly staff, and great group fitness classes
They are free and easy to access Times are good and people are friendly Good exercise. Keeps me healthy
Friendly helpful staff
The pool is fantastic and a wide variety of weights and classes.
love that it's all wheelchair accessible.
Love that hot tub, love the aquafit programs...would love more at different times. I am NOT a morning person lolol
Pool - lengths
Welcome atmosphere as I enter on my Aquafit days.
The aquafit programs are superior and the instructors are very knowledgable
I like the fitness classes. They are very high level.
I really appreciate the pool and the aquatic staff. We want to start joining more fitness class programs. More options are being offered as members return or new members join the Y family. We are fortunate to have this facility in London and the welcoming staff there. Special note to Shelly And Syl for being there to maintain the Y facility and care for members throughout such a challenging time. Welcome to the Y Centre branch family to Brian and other new staff. Good to see staff we know like Shawn on the pool deck!
Thank you for asking for feedback!
I swim three times weekly and love it. The set up is great, the lifeguards wonderful and the times available for this activity suit me well. Early in the Covid restrictions, the changing rooms were spotless. But now more than once, the ladies changing room and even the shower stalls have not seemed to be well tended. Given that COVID is still here, might you still keep themextra cleanthat again? Please leave the hair dryers for,us to,use as it,is,important!!
Thank you for all you do!
Good variety, excellent staff
I love the aquafit classes and the fact that you can choose from multiple classes a day.
I also enjoy the chair yoga class and the chair fit class. I am disappointed that it is not getting the member response that is needed.
I would like to do the pickleball again. I have hip issues and found I was having some problems but I will try it again.
I appreciate your welcoming all income levels and am grateful for the help.
Very clean
Support staff are friendly, helpful and knowledgeable. Centre Branch is a place where members feel welcome and valued.
I just joined but everyone seems so friendly and welcoming. I am really enjoying the Y Thrive program.
The staff were friendly and accommodating. The yoga instructor was very supportive for first timer like me. The place is clean and organize.
Now, have better service. ihope continue like these.
I like hot tub and dry room but I hope open more days and more hours for Lane Swim in the evening
The programs are fun. I can walk to the Y. Very convenient.
Solid programming and fitness classes. My favorite location in town for classes.