Client Testimonials
Claudia was fantastic, great personality and did a great job cutting my hair.
Janelle was very friendly and kind. Asked before doing or changing anything which was very considerate.
Christine was awesome!
Janelle is a big reason why I come back - she is pleasant and knows how to cut my hair but most importantly how to treat people with genuine kindness
The included hot towel, shampoo and scalp massage is very nice.
Maizee was awesome she made me feel welcome, loved the scent of tea tree
Great team!
Mikki does a great job every time- great haircut and perfectly social, never too much never too little..
I had a great haircut.
Been seeing Janelle for 7 years now, always takes care of me and makes sure im happy. Shes an amazing conversationalist. I never have a dull visit
Very good scents, and the team treats you well
Friendly staff that’s knowledgeable of the products in the store. They do a great job with my haircuts and my beard trims.
The experience at the Spokane Valley location is always great. Always get treated great, always end up with a cut I like.
Convenient and friendly.
Well done work, pleasant staff, faster than other locations for the same quality of work.
Great Service
I love Emilee! I like that she recommends products and I get to try them. I'll keep going back!!
I do NOT like the tech side of your business...too hard to get on to the website and then too hard to get signed in on the computer in the store because the website did not take my reservation anyway. I then learned that you can't make a reservation till five minutes after the shop was opened. Well, I was there 30 minutes before opening to make sure that I would be first up. But because the sign in process was complicated for this 76 yr old relic, I became the third up. Till the nice lady who cut my hair intervened and said I was next. Thank God for her working when I was in.
By the way, I am not a computer illiterate. I've been using Macs since 1984 when the first one came out. You don't use Macs and I was therefore struggleing to find the right places to type on a foreign (to me) keyboard in the store. Kept saying I was already signed up but nobody understood what I was talking about. Just sign up. If this happens again, I'm done. I can get a haircut closer to home but I prefer you guys. My daughter and her husband both have Masters degrees in Computer Science Engineering and they struggle with Macs....so it's all about what you're used to dealing with.
Abby was the best! Thank you so much! I’ll be back very soon for my 50th birthday!!
Always friendly, always listen to customers requests.
Brigitt has been cutting my hair for a number of years and always does an excellent job. I highly recommend her and am always pleased with the result.
Great customer service. Awesome hair cut.
Friendly staff. Great haircuts.
Martina was great! Very professional, timely and did a great cut.
Products are great.my stylist (susan) keeps me looking and feeling great mvps are always on point.love this place thank you susan.
Great services and price point.my stylist (susan)always points me in the right direction for my products.
Great service, professional stylists, highly recommend.
gbk
Katie did great and showed us some products that will work better for the hair style we need and want! We will be back to see her!
Yesterday, I went in to get a Triple Play haircut while I was in Spokane. Jesse was highly personable and professional, and I was really impressed with the service. The whole place felt this way, and I left feeling that the experience was really just wonderful. The management, it feels, definitely has a great group of employees here right now. My only critique: the television in the waiting area is very dim and likely needs replacing.