based on 3639 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Harley was great!! She is always friendly and gives a great haircut! The entire staff at this location has always been awesome to me.
Giselle and Melissa were OUTSTANDING in how they handled my previous survey after my poor experience last week.
We can't always avoid mistakes from happening, but we can always control how we respond to how those mistakes are handled, and this team knocked it out of the park.
I received a response from Giselle very shortly after I submitted my initial survey, and I was informed to head to the store to meet with either Giselle or Melissa to correct the situation free of charge.
I ended up meeting with Melissa today and she was already aware of the situation and took great care of me! She was pleasant and gave me a solid haircut while making sure my concerns were all addressed.
11/10
They do a good job and fast no wait
Brandi is great
Kimi is FANTASTIC! She always takes great care of me. Spends time on my service, generally interested in giving me a great experience, and all around great person.
Liked the fact that they were able to get me in immediately, liked the fact that they were able to update my phone number immediately to the number i now have. Would like to see sports clips hire Licensed Barbers and not just cosmetologists in the state of Texas I am aware that they are two separate licenses and it does cost extra money to obtain this license. But I would be willing to pay extra for this. Would like to have the option to have my head shaved with a straight razor, and to the best of my knowledge only a barber, and not a cosmetologist is able to provide this service. And this is one of the reasons that I have started going to the Boardroom and quit going to Sports Clips.
Excellent haircut every time I go.
The lady must’ve not understood the instructions. Cut way too much off. Probably will not come back. Not the first time this has happened.
Maybe I’d come back again with a free haircut and explain step-by-step what I want.
Online check in = no wait
Drea is wonderful - know what I want before I even sit down!
I went to the Woodlands-Pinecroft location this time, but I usually go to the Indian Springs location. This time I had Doris give me the MVP experience….
I asked for a 3 on the sides with a taper + about an inch off the top. I was maybe in and out in 15 minutes total - and that’s haircut, shampoo, and 30 seconds of a shoulder massage. The whole thing was extremely rushed and I was shocked when Doris said she was done cutting my hair, and that was AfTER I had to tell her that I had asked for a taper off my ears and neck. The top of my hair is really uneven and it’s like the back of my head wasn’t even touched. I would’ve gone back the next day to fix it but I had a flight to catch. I’ve had to wear a hat the past week because of how bad this haircut was. So so disappointed.
I would be happy to come in to speak with a manager so they can see how uneven this hair is. (And hopefully it can be fixed as a courtesy)
Clean store and Awesome staff!
Been going to Sports Clips for many years.Great service and hair cuts
The service person (Vanessa) and quality was awesome as usual. My issue still lies with your company policy. If I check in on the app requesting a specific stylist then that person should be assigned to me not to someone who checked in with a “First Available” request.
First name removed did a great job cutting my hair, which is sometimes challenging to cut because it wants to stand up in a couple of places.
Everything is always top notch for me. Alexis is the best! She does an amazing job. She makes sure I have all of my products I use daily on my beard and hair.
Very friendly and convenient
Always a great visit, but Morgan is my favorite. lol
Maria was great.
MVP is excellent
Easy to checkin with the App. SUMMER is my preferred stylist and always does a great job.
My wait time was very short. My hairstylist was very nice very friendly and was always smiling. I appreciate that.
Sport clips is the best and only place I go for excellent service. Thank You Sport Clips
Angel did a fantastic job. Always great service from Sport Clips.
Customer Service
The stores are clean and the staff is helpful and friendly.
Maria did a great job. The last 3 times I went for a hair cut she did an amazing job, she is very talented and cool. Good vibes every single time
To be able to schedule the appointment online and pick the stylists
Convenience
Great service all the stylists were great
Tamy does an outstanding job
Giselle always gives me the same consistent haircut every time. She’s awesome!