based on 4046 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your app could be improved DRAMTICALLY! My default i.e. FAVORITE tagged store should always show up first. Not the one with the least waiting time, nor the closest store. Those looking for the fastest or the closest down tag their favorite place. We like our stylist. We want to go to them every time we can.
Give me my stylist's schedule for the work week instead of making me call the store to see when she is going to be in.
Have my senior status connected with my phone number so I don't have to remind them every time they are checking me out. You could also let me select my default haircut so I don't have to say it every time. You could always "ask/suggest" and upgrade when I'm checking in on the app.
Always a great haircut with friendly service.
I like that you don’t have to have an appointment!
My barber was wonderful! She was very friendly and did a great job with my hair!
Rachel does a great job cutting my flat top. She and her team are professional and friendly.
Drea goes above and beyond.
The new app was not an improvement. I have also heard other clients coming struggling. Almost too complicated for booking a haircut.
Within the apps I did wish the improvement could have been advanced scheduling so you could get your name on the list in the morning for an afternoon appointments.
Great people. Brittany is the best!!
The ONLY place that I go to get my hair cut. The service always begins with a kind welcome and very little wait time. All of the cutters/stylist are polite, thoughtful and thorough.
While I generally take the “first available”, Wendy cut my hair last and she is still amazing
Valerie was very nice and paid attention to detail.
The lady who did the cut was very good and very professional. It was a great experience.
The stylist was skilled and very professional.
Nice and friendly staff. Some rush you through the process to get to the next customer while others take more time and make you feel more welcome. It also shows on the quality of the haircut if they take more time to do it.
Quality of service, personality of professionals and price
Fast and looks good.
Sharp looking hair cut on my 8 year old grandson! Always enjoyable because stylist works with us trying to get it just right!
Maggie was great she knows how to cut hair
Andrea once again delivered with her over the top customer service!!!
The service provided was of the highest caliber, demonstrating a high level of professionalism and meeting all expectations.
Valeria is always doing an amazing job. I highly recommend her.
Service is exceptional, that’s why I’ve been coming here for the past 6 years
Mellisa is a great consistent stylist that never disappoints!
Tasha was awesome and did a fantastic job cutting my hair. She did really well blending on the sides!
Lucy and Carla are fantastic! They go above and beyond to make sure that not only your haircut is to your liking, but that your experience is filled with warm conversation and exceptional service.
Thank you both for helping me to look my very best. Your time and efforts are sincerely appreciated. Both of you (and your colleagues) have set a high standard within the community.
We all look forward to seeing you again soon!
- Chad F.
CARLA IS THE BEST!
Melissa is the best!
Easy
Available, reasonably priced,friendly and professional
Location and professional staff
She was great. Hair was done right the first time.
I like using the app when I get ready to go in for a haircut to see how long the wait is. I like how pleasant all the barbers are when I am there and the quality of my haircuts and beard trims. I also really love the MVP treatment with the hot towels on the face, massages, and washing of my hair.