- Phone: (302) 227-7600
- Visit Website
based on 936 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and helpful!
We have bought two bikes from RBCycles and had service done on other bikes. The staff is friendly and helpful and they had the products we wanted. Occasionally good sale prices. Services are completed when promised. Highly recommend!
Service is speedy and thorough.
We have never been disappointed in any product we’ve bought or service that was provided.
We will continue to patronize your shop.
We have bought several bikes from the shop and you all have always been very friendly and helpful. Appreciate that we can come over to get minor fixes (break pad fell off, etc) and you will fix immediately and not charge me for things like a missing nut. Love that it is a family business. Hope you all have a Happy Thanksgiving
All the employees are so helpful and accommodating.
Local knowledge, small business service
First off, the loveliest couple, Nate and his wife, run this family owned business. They are so helpful a and friendly. We bought 4 Townie electric bikes there in 2021.......expensive, not as expensive as crappy ebikes made with crappy Chinese components.. They went with the ebike made by Trek. Here's why that makes sense. The components are all Shimano and Bosch power and the bikes can be serviced and repaired at the shop where they were bought. Try that with a Chinese ebike......Anyway, I digress, Nate and the team of bike techs are on top of software updates and mechanical issues......all mechanical issues over 2 years have been self created, these bikes are tanks. Between teens pushing them like dirt bikes and me wrecking them randomly, they are repairable and continue to be money well spent. Rent your bikes or buy your bikes from this shop and these people in Rehoboth. It's a no brainer. Love you guys.....see you in May!
On a very busy day you you did great. Had the bike I wanted to see ready to tryout. See you next fall for a tune up.
Great service before and after the sale-if I could give a score higher, i would. Super happy with out purchase(s) and continue to use them for everything cycling in the future.
I bought a used bike. I think it will suit my usage well.
Thank you for taking the time to answer all my questions. I also appreciated the information you shared about the Trek trade up program. I thoroughly enjoyed my trip to your shop!
While it took a few trips to get the issue with my bike corrected the entire staff was always apologetic, polite, and helpful. I’m totally ok with a business making mistakes but, you owned up to and apologized for them. That has become a rarity in today’s climate. Thank you.
Quinn, Was a very conscientious young man. He explained his repairs and offered quality service. Took my Verve 3 around the Henlopen -Lewes- Rehoboth loop yesterday and bike ran smooth.
Friendly employees and easy in easy out! Thank you. See you next summer!
Great and friendly service
Staff was very friendly The bikes were in excellent condition and we had no trouble at all
Good bikes and fast and easy service renting them.
Amazing products and service, the best around!
Very helpful staff! We love how they paid close attention to our needs. Highly recommended and will buy future bike there.
The location was convenient. The rentals were due back on Saturday, and we took advantage of a Friday evening, after hours drop off.
Great Trek bikes, loads of nice accessories, and wonderful, personable service. Owners and workers definitely know their stuff!! Highly recommend.
Great service so far !
Great people, with reasonable prices and quality bikes.
The staff is great.
I cycle fairly extensively but don’t like to pack my bike for short airplane trips. Therefore I look to rent. The hybrid was not expensive to rent so I wasn’t surprised at its quality. Functioned ok but rusted chain and wheel disk brake components. I’d be happy to spend more for a better bike rental and wish that shops offered this. Few in my experience do. Would recommend having a fewer higher end cycles to rent. I’d imagine there would be customers interested in a better ride. Thanks
Great service and experience! Thank you!!
The after hours bike return process was not explained, We ended up riding e-bike back to campground and returned bike, lock keys & helmets Monday. This delayed and complicated our departure. The response by the staff was inadequate.
Thx,
First name removed Durkn
Great service!
Consistently friendly service and top notch bikes and accessories. Our favorite bike shop!
Friendly knowledgeable