- Phone: (302) 227-7600
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based on 952 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quinn was extremely helpful in our purchase.
Very helpful and friendly staff.
Nate and his family owned business care about their customers. They have the products and the knowledge to rent you bikes for the day or sell you a bike and maintain it for you over the years with their experienced repair techs and bike mechanics. They are a fixture in the community and help build happiness in the community. Buy and rent your bikes there. We purchased 4 Electra electric bikes from them and they have helped us maintain them for 3 years
Family
Bought a used Trek bike from the 2024 fleet. Great experience!
Very helpful!
Knowledgeable, friendly, personable
Highly professional, knowledgeable, patient, and customer oriented.
Friendly service
Outstanding personalized service and technical expertise.
Kate, Nate and Quinn are awesome to work with. They are very personable! Plus, they follow up with inquiries quickly. And they have patience. I am very particular about my bikes and everyone was extremely patient with me.
Service is outstanding and products are #1
Friendly neighborhood service vibe.
And Trekbikes are the gold standard
Super friendly and helpful service, quick, knew what we wanted, no fuss no drama, easy drop-off, happy experience!
Quickly assessed the issue and provided a fix at an affordable cost and extremely friendly service. Excellent all around.
Everything was clean and in great working condition!
Service was great, I was able to reserve a bike and it was ready to pick up when I arrived. Staff was knowledgeable and friendly and the pricing fair and affordable.
Great service and very helpful.
The owners are just wonderful!…..kind, generous, responsive snd extremely understanding when bikes needed yo be returned due to illness of clients.
Convenient and speedy service
Kate and staff were so helpful.. had patience with me for first time buying an electric bike…
Friendly, helpful, timely
Great bike shop
Very supportive and knowledgeable
Would recommend to everyone
Friendly and helpful service
I had a problem with my electric bike and it was promptly exchanged for another one
Everything. But this time it was a bike repair for four bikes.
Young man that helped me was the best even helped me to carry my sons new bike to my car excellent service
I got just what I was looking for a great price. Customer service was first rate. Prompt delivery and professional staff.
Nate and Katie were absolutely awesome to deal with and took the time to answer all my questions and spent the time show me all of the features.
When it came time to pick up the bike, not only was the bike ready for pickup at the time they said, but Nate also took the time to help me hook up the bike rack to my vehicle and gave me a live demo on the do's and don'ts.
This is why I like to deal with family-owned small businesses.
Customer for Ever.
First name removed L.
Amazing service and quality bikes!
Great selection of bikes and accessories! This family-owned business is wonderful! The owners could not be more helpful and knowledgeable, and their staff members arereally great!
Excellent products at reasonable competitive prices--Super service.