- Phone: (302) 227-7600
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based on 936 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
awesome all around. i had just tried to buy 2 bikes from another shop on the highway and was rebuffed by some second stringer (it wasnt the owner as i hadnt seen this person before)...literally walked in there to give him $1200 for two bikes and asked that they deliver them to my house on second ocean block of new castle street (bc they wouldnt fit in my car) and put my kids training wheels on a bike i had just gotten at walmart....he was such a pill about it and acted like it was his busy season (there were no customers in sight) and it would be tough to get them to new castle, (like it was in Alabama or something). Well i walk into your store and it was actually busy with several customers, the staff was freaking awesome, i bought two bikes that were more expensive than the other place and they put the training wheels on my walmart bike for free. I would highly highly highly recommend.
Recently purchased my Trek E bike and I love it. The cycle shop (Nate/Kate) took the time to go over the bike and reviewed how to optimize the Trek cycle. This is our second purchase from this shop and we highly recommend working with this store.
You were incredibly friendly and helpful in sizing rental bikes for my 3 and 6.5 year olds and me as well. It was very much appreciated.
Great products and great staff..staff was very helpful and knowledgeable
Great service, the owners are warm and friendly and felt like purchasing from friends.
Thanks for picking ip our bikes and evaluating them.
LOVE MY NEW THELMA
Extremely helpful and provided great information. Able to ride a bike after searching many stores for a new bike, none had a bike to ride except your store. Will rent a bike next time at the beach.
Best bike shop around! Kind, efficient and reliable!
helpful, knowledgeable, and fair
Very friendly people, great information and I had my bike 5 hours later from the box to the street, with all accessories installed! Plus, it was one of the few places that carried the Trek bike I was looking for.
Convenience to the trail. Well stocked. Friendly personnel.
Excellent service!
Always friendly and knowledgeable. Very timely in service and always accommodating.
Very Friendly and knowledgeable
Excellent customer service!!
Selection
Loads of bikes in stock, including bikes for small children. Extremely friendly owners to assist and make a very pleasant experience out of our trip to the shop. Great people.
Friendly. Very helpful and knowledgeable
Convenient location, comfortable bikes and great service!
Great friendly and knowledgable staff.
Consistently great service. Thank you!
Friendly staff
Great customer service and reasonable prices.
Great, family owned business with awesome customer service and an extensive knowledge of their bikes!! Thank you!
Friendly. Knowledgeable
Keep up the great work! Super friendly people.
You held a bike for me to come pick up on the weekend! Your staff was awesome. Thank you very much
Always Very Helpful with Prompt service! Would Recommend Purchasing Your Next Bicycle here due to Friendly management and great follow-up with any issues!
great product selection and service