Customer Testimonials
Received a friendly welcome and very helpful service. Thank you.
Always great service and quality products. A special thanks to the discretion the staff showed when they realised the bike we purchased was a gift for my son, who was present to choose it, but not aware that the purchase was made for later collection, he will be so excited!
Great service friendly staff great products
Personal service and very knowledgeable of all styles of bikes and great workshop.
Excellent, thorough and friendly service.
Great friendly knowledgeable service.
Excellent service
Great advice, friendly, efficient.
Great products awesome service. I have bought more than a dozen bikes from Ben over the last 15 years and he is a absolute champ 😊
Explained how to maintain the bike in a very easy and clear way ! Which was a great help !
It makes riding so much easier
Perfect service couldn't ask for better!
Wonderful service. Caring and honest workers. Wouldn’t want to go anywhere else.
Fast efficient friendly expert service.
Pleasure to have our Trek bikes serviced with Cain and the crew at Mallard.
So helpful when it came to choosing the perfect bike for my daughter! I would definitely recommend to anyone
Friendly service and great product knowledge
Thanks guys! Awesome service and support.
Great and quick service
Ben is always amazing to deal with.
Thank you
Friendly customer service from Ben and Cain. Very knowledgeable when it comes to bikes, cycling and the local area rail trails etc.
Great friendly staff who competed the bike repairs in record time.
The guys at Mallards are always so helpful, friendly and easy to deal with. They are always our first stop when someone in our family is in need of a new bike.
product was great and the induction for use out standing .
Dependable products and great service.
Service was really good. Granddaughter had her new bike only 2 days when tyre went flat and my husband could not fix it. Took it back to shop and man fixed it straight away, turns out the tube had a split in it. Granddaughter now happy again.
Great service and quality product
Great to be looked after by staff that are mountain bikers themselves
The service for spare parts was excellent
Good service great advise and helpful staff.
Knowledgeable staff who helped me choose the best bike suited to my needs