Client Testimonials
The staff is professional and caring. I feel comfortable dropping my furry family member off at Dogtopia of Union.
Small controlled setting
My dog did not leave smelling of urine or other foul odors
Very nice and welcoming staff
My dog is well taken care of, staff us very friendly and helpful, and I like that there is a camera to see my dog in real life
Everything. But most of all the staff is amazing at Shrewsbury location. They take such good care of our Winnie girl. Making reservations are easy and they so accommodating especially w Winnie special diet.
Staff is friendly and seem to enjoy their work.
Everyone there is very excited when your dogs come to play for the day. They are very attentive and listening to your concerns and questions.
My dog loved being kenneled there!
And the special photo sessions are cute.
Those pictures are really special right now as we had to say goodbye to our dog Comac recently.
welcoming and knowledgeable staff. Convenient appointment scheduling.
The staff are so kind and compassionate. They love the dogs and take care of them as if they were their own.
The staff is very friendly and caring. My dog Finnie seems to enjoy it there.
Justin, Victoria, Paul, Rohan and there was another front desk you lady that have been extremely helpful to me. My dog Mystique really enjoyed her time there and her spa treatments were excellent. Thank you so much!
everyone is friendly, polite obviously loves animals and also very nice to humans. i can schedule online with no hassles. just need to do something about the smell when you first walk into dogtopia i am very sensitive to smells. im sure its not as bad as i make it out to be.
All of the staff are so sweet. They remember our dog, and they take great care of her.
I would recommend them very highly they make me feel at ease leaving my dog with them
I like the hours of availability, the flexibility and most of all, the people who work at Dogtopia. They treat our dogs like their kids. They are very professional, courteous and friendly. Don't change a thing!
Everyone at Dogtopia cares as much about my dog as I do!
Walked in and everyone was so nice. Loved the cameras watching dogs play in the back. So you know that they are safe and having fun.
Very nice facility and outstanding staff.
I love being able to see my dog in the webcam so I know what she's doing and if she is happy!
Dogtopia is very organized and friendly
Everyone is kind, energetic, and cares for every like like their own.
Convenience, cleanliness and how kind the staff is to the dogs
Friendly staff who care about the pups, availability of cameras to check in, clean facility close to home, flexibility with last-minute schedule challenges.
1. Jet LOVES to visit. He's so excited when he arrives that he completely ignores me!
2. The caregivers are extremely friendly, courteous and clearly love animals.
3. Occasionally, there's a mistake in billing. They fix it immediately. Having that occur is, in my opinion, a better indicator of a good service than simply not making any mistake in the first place. In other words, good resolution of "issues" is even better than not having any.
4. I check in a lot with the video feeds - all the dogs seem engaged, and it seems the caregivers are very good watching behaviors and avoiding conflict early.
5. The place is kept very clean, unlike dog parks!
6. The flexibility of hours and ability to arrive last minute is very helpful to us.
7. Again, Jet, our Shetland Sheepdog loves it, so we do too!
You are open on time, you treat the pets well, you don't keep them in crate time out too long but long enough to clam them down.
I am beyond thrilled with the staff at Dogtopia. From the very moment I walked in the door, I felt relaxed, yet energized by the staff that greeted me. The interview process and registering was seamless, easy. Stella has anxiety issues, yet, the staff knew exactly how to handle her, pick her up,lead her away from me. I love the care and attention she receives with you. Your Staff is very friendly, knowledgeable about dog personalities,and how to care for them. Everything is spotless and very clean. I love coming in for pick up watching Stella on camera and through the window. I actually am thankful for you, as you have not only provided Stella with a happy and safe environment, but have given me complete peace of mind. Thank you very much and Blessings to you all. Name removed and Stella
convenience and ability to drop off last minute
Competent and friendly staff who really like dogs. Organized front desk for check in and check out. East to reserve in the app. Drop ins are accepted.
The staff is very friendly and welcoming to my little pup! They’re very affordable and provide tons of fun activities to keep our fur babies happy and busy.
Everyone who works there knows my dog and greats him with a big smile. It makes me feel good that he's going to be loved during the day while we are at work.
Exceptional care and attention to my dog