Client Testimonials
Thank you so much! Customer service is great!
convenient location that has a safe place for my dog
The only thing I don't like is being asked to do so many surveys!
Gracie loves to go to Dogtopia! She can’t wait to get in and play with the other dogs! And, she’s exhausted when she comes home and enjoys her nap.
What’s there not to love!🥰
Thought it was easy to setup appointments. Friendly staff. Lowered my rating due to on arrival not having complete reservation information. Cost of Bennett’s stay and grooming significantly increased. Charged additional nail trim when already being charged for the works spa service. Did not realize that it was extra cost for quick nail powder, to stop nail bleed due to tech cutting into Bennett’s nail quick. That was not explained to me until after when I got home and looked at the two receipts. $60 for spa, $15 for nail trim. The staff also didn’t realize pickup date. It was put in my reservation and my husband filled out paperwork on drop off. We were still away when I received a text saying are you picking up Bennett? 15 minutes before the center closed. Saw the message after 7 no follow up was given besides no one available to answer my message.when I texted back the date we were returning and picking up Bennett. Hard to see what webcam was on to check on Bennett. Bennett is usually very happy at Dogtopia. I don’t usually have concerns dropping him off.
I love the activities you guys do
Friendly staff, cleanliness of playrooms, being able to monitor my pet on the app throughout the day. Easy scheduling.
The hours are great and so is the staff.
Doggy cams so I can watch my pup
Very friendly staff. The staff updates me on my dogs day at pick up.
Professional and personable.
Everyone at Dogtopia is so super friendly and caring with all the furbabies. Our little picky Yorkie is always happy going in for daycare and happy coming out!
We feel safe traveling knowing Zen is in great caring hands.
I love the webcams, phone calls if there’s an issue, the ability for your dog to take their things from home, and the condition of my 15 year old beagle when I picked her up.
Friendly staff!
The service is outstanding. The personnel work at the establishment are very professional and nice. My dog Luna enjoy going there and playing with the other dogs.
The staff remembers my puppy and seems excited to see her. The staff seems to enjoy their jobs and are very helpful.
The webcam, friendly staff.. good communication.. trained dog coaches.
Hours and open every day for convenience.
Staff is friendly and know my dog's name.
I can’t say enough great things about Benji Dogtopia in Garden City! From the moment we walked in, I could tell this place was different, clean, well-run, and full of genuinely caring staff. But two employees really stand out: Lupe and Esme.
Everyone is so friendly and my dog always arrives and leaves happy
The people are wonderful and are very accommodating. Our pup has to use special shampoo and no smelly stuff.
I know Gus will be safe and cared for at Dogtopia.
Staff are very friendly and accommodating. Communication is also very impressive compared to other places I've gone to. So far our experience has been nothing but great and our dog seems to love going.
Courteous and accomodating staff.
Pet was happy and relaxed after her grooming.
I like that I can see my dog on the WebCam, when it’s working. And I love the way they greet my dog the minute we walk in the door!
The pups are well cared for and the staff is great with the dogs. All the dogs seem to be happy.
Facility is kept clean, access to dog cameras and friendly staff towards customers and the pups!
The employees are friendly in person and responsive through text.
From the moment I called, the person on the phone was very helpful to finding time for me to take my dog in for a meet and greet. I met Tia that afternoon and she was so positive and had such good energy and greeted my dog with such genuine love and care. She showed me around the facility and answered all of my questions. On the day after I dropped my dog off for boarding, I went to look at the webcam (awesome amenity!) and I couldn't find him. I called to see if he was doing ok and Nick assured me he was in the room doing well and just off camera. In addition to his thoughtfulness on the phone, he took the extra step to text me a few pictures of my dog having fun. I did not ask for that service-- he went above and beyond to make sure I was comfortable (which I already was) and give me an extra kindness which I was so grateful for. I will highly recommend Dogtopia to others for your human customer service and your attentiveness and caring for all dogs. Thank you!
My dog Hudson loves Dogtopia!