Client Testimonials
Daycare times
Staff friendliest
Staff accommodations
Camera access
The caregivers are wonderful, the facility is immaculate. Easy to book appointments using the app or online.
Everything went well and Walnut was well cared for.
Facility is clean..workers are friendly..like having grooming available last minute
Big shout out to Rachel at Wilmington Dogtopia! She is the kindest most compassionate person ever and we are lucky to have her! She is 100% the reason I would recommend this business.
I like the staff and how they treat my girl. She cannot wait to get there and when we do, she is excited to see everyone. They, in turn, are happy to see her too. My girl plays hard and it is good to know that the staff knows when to put her in timeout so that she can relax a little. They are also aware of her allergies and make sure to watch what she eats. By the time I go to pick her up, she is still excited and wants to say goodbye to everyone. Once in the car, she has some water and takes a nap. Upon arriving at home, she eats her dinner and sleeps for the rest of the night. There is no doubt she is being socialized and exercised! I also love all the theme stuff they do with the pups, like prom night, back to school, "traveling' with their passports; and I appreciate that they are collaborating with NAVBB to help pups in need. My girl is signed up to be a blood donor.
The staff at Dogtopia Franklin Village are amazingly kind, caring, and compassionate. We have three dogs with very different needs and personalities, and they have been able to make each one feel at home. Staff have identified when one of our dogs needs an extra bit of TLC, has proactively offered to trim their nails when I've run out of time, and they are always willing to update me directly if anything feels off. I love that everyone there knows my dogs.
Things have been great, thank you! :)
The staff are very friendly and helpful, and most importantly they are very good with the dogs, my pup has a great time and comes home happy and exhausted. We were visiting in the area and they made him feel right at home! A great way to make sure your pup is safe and has a great time while you’re out and about, at home or on the road.
Drop in, dog ecercise
Friendly staff, clean facilities and excellent grooming
The treats and special services are fun, and being able to see our dog on the “cam” is a huge bonus!!
The staff is always so friendly!!! My dog is very shy of people and she likes to come here so I know she feels comfortable with the dog supervisors. I Lovvveee the camera feature and checking to see what my pup is doing. I have a really hard time leaving my dog somewhere so this gives me such a mega peace of mind. Also it helps that this place is nearly escape proof with the doors behind doors, some daycares don’t have this level of security.
Personal, caring and professional . The team is very flexible when I need to travel on short notice and I am assured my pup is in safe hands
Professional caring service
They seem to really care about my dog.
The attendance are very friendly and seem to handle the dogs well. I was disappointed in the last stay because they put my dog in the romper room instead of the toy dog room. He’s a 40 pound dog, but he had previously been evaluated and the toy dog room was where he was placed. The larger dogs tend to want to mount him and he hates that. The toy dog room was therefore determined to be more appropriate for him. When I came to pick him up on September 29, he was plucked from the romper room.
I love that they know my pups name as soon as she walks in the door
Nice facility and web cams
The staff here are great! They are always so helpful and kind. We love it here.
The staff is great and I feel that my dog is safe and well taken care of when he is there. Also, happy with the “spa” services
I judge the employees and the services by my dogs eagerness to go every day. He gets very excited every day when we get there. That speaks volumes to me!
The facility was super clean. The staff was friendly and kind. I watched my dog, and all the other dogs having fun via the webcams. My Dudley was smiling every time I tuned in. He came home happy and exhausted.
We like the personal attention. Waffles loves going in there and comes out happ every time! It’s super clean, quick, and everyone there is super competent and attentive. I have total trust in all of them!
Staff is wonderful. My dog loves going!
Friendliness
Dog is happy and well cared for
Friendly, kind and caring staff! My pups loving going to Dogtopia.
We had one not very good visit and the staff worked hard to make it right. Ever since then, Trevor is always welcomed with open arms and treated very well.
The two female associates that helped us with our dogs meet and greet were nothing short of amazing! They made the entire experience pleasant and enjoyable for all!