Member Testimonials
The only activity I participate in is Aquafit. The class is great and the instructors are also great!
Clean, roomy, and great staff. Great variety.
Excellent aqua fit classes. However way too many people in the class. You really need to continue with 8 am classes to reduce class size.
Bathing suit spinner needs fixing.
Why are there so many lockers that are not available.
Staff are very welcoming.
Very well maintained facility with excellent helpful staff.
Friendly staff always willing to help, fantastic group classes
You're allowed to use passes. Can't afford membership, but I can do some passes. We love the pools!
Clean gym, lots of modern equipment, amazing pool. Overall great facilities.
Everything
Punctuality in classes with excellent teachers, good machines, all clean areas, customer service is very good
Altho there is a shortage of aqua fit instructors at the moment, I have found the instructors you do have to be excellent.
I hope things will get back to normal with a full slate of aqua fit classes.
The Y did respond to the complaint about the showers and there is now no problem. The showers are hot again.
We enjoy aqua fit and walking track
Being a volunteer at the y they provide everything you need to do friendly staff and management and volunteer
Good instructors, love the feeling of community, social connections
Everything! So proud to be a part of the StarTech.com YMCA family!
You can make your own level
I like the aerobics classes set to music. Each offers an excellent workout but they’re fun. I love how clean and well kept this Y is and the variety of programs available.
I love the Aqua-fit and the enthusiastic, high-energy instructor!
The facility has a wonderful library
Great place clean great staff
The facilities are new, clean, and it is an inviting space for families
I love the fitness classes
Great front desk staff and I appreciate the pool availability
The friendly atmosphere, clean facilities, clean water. Thank you.
Instructors, different times and days choose aqua fit classes, friendly staff and volunteers.
Walking track
I love the environment and gym. I'm using only the essential package which has little activities, but in my next renewal I will upgrade to the full package.
I go to AquaFit Monday through Friday! I love that it starts my day off with smiling faces, great instructors - not to mention the excellent exercise.
I would have given you a 10 but the cleanliness of the locker rooms and pool deck is horrid. I have spoken to many staff in the last year but nothing done.Has gone downhill since I joined when facility opened.
I usually Use the Weights, Spin Cycle and the Machines on the floor. It would be nice if possible for either there to be more than one type of Weight Machine added or someone monitor those who sit on machines for a long time even though they are on their phones.
Everyone is so friendly and very helpful. This is my first experience in a gym and I'm happy I choose YMCA
The pool is lovely to swim in. I miss it during the summer due to campers using it in the daytime. London really really needs more pools, big pools , multi use pools. The government wants to keep us healthy but not enough pools , otherwise so many more would go and swim, me included. We will gladly pay to swim every day if we could.
The showers though are more for kids, short term use, not for washing hair etc, the water temperature comes on and stays hot, too hot.. it just needs to be warm .. for pool swimming. The shower stalls are small for bigger folks.
Lots of lockers, with locks is appreciated .
Bright, clean, and friendly staff.