Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11583 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 25, 2019 — Rated 10 out of 10 by Doug Meyer Zerorez Boise
What do you like about our products and services?

Timely, courteous people, competent.

Report a concern   January 23, 2019 — Rated 9 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Thanks for the service.

Report a concern   January 23, 2019 — Rated 10 out of 10 by Maureen Karamales Zerorez Boise
What do you like about our products and services?

I love that there are no chemicals in the cleaning solution, no crunchy, coated carpet! The service is performed quickly, and the carpet is completely dry by overnight.

Report a concern   January 23, 2019 — Rated 10 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

Awesome service! and no yucky residue!

Report a concern   January 23, 2019 — Rated 10 out of 10 by Kirsten Johnson Zerorez Boise
What do you like about our products and services?

When my dog got into some chocolate protein powder on the brand new “champagne blush” guest bedroom carpet Zerorez came to my rescue in very short order (I was leaving town a few hours later) and cleaned up the mess. It was such a relief to not have to worry about it while I was out of town. Thank you!

Report a concern   January 22, 2019 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Nick was very professional and had a good understanding of how to treat different kinds of spots on different surfaces. It was quite apparent that he really enjoyed and took pride in his work.

Report a concern   January 22, 2019 — Rated 10 out of 10 by H.H. Zerorez Boise
What do you like about our products and services?

Fast response time, carpet looks great.

Report a concern   January 22, 2019 — Rated 10 out of 10 by Stephanie Perkins Zerorez Boise
What do you like about our products and services?

Great service!

Report a concern   January 22, 2019 — Rated 10 out of 10 by Susan McCleery Zerorez Boise
What do you like about our products and services?

My carpets have never looked so good after a cleaning... took years off of them. Nice, courteous and helpful technician...The carpets were dry same day , not wet and soggy after three days with a previous well known company...This is a remarkable cleaning method..Highly reccomend

Report a concern   January 21, 2019 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Super fast scheduling, arrived early, very professional, and got the job done fast too.

Report a concern   January 21, 2019 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Very professional and extremely knowledgeable on your products

Report a concern   January 21, 2019 — Rated 8 out of 10 by D.S. Zerorez Boise
What could we do to improve?

The floors looked great and the technician left the store like I asked him to. Thanks!

Report a concern   January 20, 2019 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Polite.
Considerate.
Diligent.
Kept to estimate.
Friendly.
Clean ducts may mean no sneezing. Very satisfied.

Report a concern   January 20, 2019 — Rated 10 out of 10 by Tracy Wood Zerorez Boise
What do you like about our products and services?

Very courteous and professional and even punctual. Plus rugs n carpet look great!!

Report a concern   January 20, 2019 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   January 19, 2019 — Rated 10 out of 10 by N.C. Zerorez Boise
What do you like about our products and services?

Cleaned everything really well. No chemicals

Report a concern   January 19, 2019 — Rated 10 out of 10 by G.H. Zerorez Boise
What do you like about our products and services?

Cleaning methods

Report a concern   January 17, 2019 — Rated 10 out of 10 by Nicole Barns Zerorez Boise
What do you like about our products and services?

Everything was great from the ease of scheduling through the service. The carpets look great!

Report a concern   January 17, 2019 — Rated 10 out of 10 by Paul Entzminger Zerorez Boise
What do you like about our products and services?

Your professional who came and did the wonderful cleaning of our kitchen chairs and recliner. He came, made sure he wore shoe protection, diligently worked to remove all stains, yet could not get all out. He pointed them out to us. We are very pleased with what he did.

Report a concern   January 17, 2019 — Rated 10 out of 10 by Cyndy King Zerorez Boise
What do you like about our products and services?

Your service guys were on time (actually early); put on protective shoe booties, covered all exposed corners to prevent damage and did a very thorough job.

Report a concern   January 17, 2019 — Rated 2 out of 10 by D.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There was staining water marks that looked like puddles of water were left on the hardwood area. They cleaned up ok but was pretty disappointed when i saw that.

Report a concern   January 15, 2019 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

Friendly Staff and very effective and hard working. Products did clean a lot of the tough stains that we didn't believe would clear up. Thank you again.

Report a concern   January 15, 2019 — Rated 0 out of 10 by K.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We originally contacted Zerorez under the recommendation of Dillabaugh the place where we purchased carpet. We had a stain made from jello. The carpet cleaner was unable to remove the stain completely, but we were still charged $150.00. The stain removed they used, zerorez stain oxidizer took four days to dry up and after it dried it left an awful smell (like vomiting). I also asked if they gave military discount and the young man said it would be 5%, I as never given the discount. I ended up paying $348.00. I was quoted between $132 and $198. I was told it took longer with the stain than they thought and they charged by the hour.

Report a concern   January 14, 2019 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

No chemical smell, and the carpets were left clean and fluffy.

Report a concern   January 11, 2019 — Rated 10 out of 10 by L.R.G. Zerorez Boise
What do you like about our products and services?

On time, professional, personable and quote did not vary.

Report a concern   January 11, 2019 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

I love how well zerorez does every time. Your service technicians are great. Will not use anyone else

Report a concern   January 11, 2019 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Quick fast service!

Report a concern   January 11, 2019 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Communication was great, from making the appointment to reminders, to on site workers, Shawn and Austin. Everyone was pleasant, punctual and informative. Thanks for a good job, well done.

Report a concern   January 11, 2019 — Rated 10 out of 10 by Cathy Mosher Zerorez Boise
What do you like about our products and services?

Great customer service. Nice product

Report a concern   January 11, 2019 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Aiden was very nice and professional. He did a thorough and efficient job on my carpets, loveseats and wool area rugs. He arrived on the agreed time ready to go to work.


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