Customer Testimonials
Your technicians are thorough & explain their work. We've used Terminix for 20 yrs.
The women in the Gastonia office are very helpful and courteous. I prefer dealing with the Gastonia office vs main office. I have always requested Larry to perform whatever services needed for both 845 and 851. He is always a pleasure to talk with, prompt, pleasant personality, thorough and knowledgeable in his job. I trust his opinion and recommendations.
I also had Isaac, Anthony and Tommy perform a job at one of the houses....an incap and trench. I had my house incapped a few years back and knew the other needed it. Finally, got it done....Larry and I had been under that house a few times and it was just getting worse. And, yes I do crawl under both houses to check for leaks, issues, etc. Bit the bullet last month. Larry said Isaac and Anthony would be out to do the incap. Isaac and Tommy were out before just to size up what they would be dealing with after speaking with Larry about the tight spots in the crawl space. Isaac and Anthony did a wonderful job. Isaac also prepared a piece for the access doors like I had at my house. Isaac is the one that recommended the trench...made sense to me. He and Tommy came out about a week or so later. All done. Both houses are good to go.
Always get the job done.
We have had terminix since 1993 when we moved to MS. Always satisfied.
Great service - Keep up the good work!
Very effective product and professional employees
The service I received was excellent.
Customer service Jaylen is like family.
Prompt
Polite
Thorough
Professional and it works.
I like that you make appointments and not just randomly show up.
I like that the same person does the service every time.
I like that if I do have a problem, they come out right away.
Great, attentive service.
Friendly and knowledgeable!!!
Did what they said they were to do.
It's always a pleasure to have a visit with Bryan
Termite inspection service
everything!
You guys are awesome!! Brent is always so kind and outgoing very understanding of what I want done and I would recommend you guys to anybody I give kudos to Brent because he's my guy that comes out and he always does such a great job he deserves a raise thanks for everything and can't wait to see him again for my next visit. No critters equals a good life lol
Very thorough, asks for feedback, and is very friendly. Mike does an excellent job in all aspects of our needs. So appreciative we have him!
Dependable and reliable!
Very professional personal. Timely visit.
Dependable, reliable, effective.
Technician Caleb is the best
Reliable, professional & gets the job done.
I like the fact that they will come back snd spray again at no cost to the consumer if there is a problem. The service is provided with s smile and very professional.
Great service. Came out quickly, same day, after having issues with another company. Everyone was super friendly and went above and beyond.
Y'all have knowledgeable people
Very professional and thorough service. We are very happy with Tom.
Everything! 🙃

I like the way appointments are scheduled and payments are handled.
Service technician is courteous and explains services he is performing.