Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   January 14, 2024 — Rated 10 out of 10 by W.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent customer service. John, Nickolas, a Chris are very helpful. Eddie Gassaway in the body shop is incredibly good at his job.

Report a concern   January 14, 2024 — Rated 10 out of 10 by W.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent customer service.

Report a concern   January 13, 2024 — Rated 10 out of 10 by K.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The best services possible. The kindest staff. The most reliable and affordable cars!

Report a concern   January 13, 2024 — Rated 10 out of 10 by G.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Prices for vehicles validated by sales representative with no pressure.

Report a concern   January 12, 2024 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

The services was amazing. They diagnosed the problem. Explained what was the problem. They found a solution that helped with the issue of the vehicle and a financial solution as well. Because they found a special coverage under GM. I will most definitely recommend them to anyone.

Report a concern   January 12, 2024 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kind customer service and very helpful
Report a concern   January 12, 2024 — Rated 10 out of 10 by D.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

We had been a customer of Don Franklin Auto almost 10 years. You won’t find another dealership better to deal with on any trade or purchase, used or new.
Thanks, First name removed & Marla Last name removed
Report a concern   January 12, 2024 — Rated 10 out of 10 by P.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and good service.
Report a concern   January 12, 2024 — Rated 10 out of 10 by N.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff is Friendly and helpful and I never have to wait to long.
Report a concern   January 12, 2024 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service department is very kind,courteous and wait times are very reasonable

Report a concern   January 12, 2024 — Rated 10 out of 10 by V.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is always excellent.
Report a concern   January 12, 2024 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are very helpful and keep you informed as what’s going on with your vehicle.
Report a concern   January 12, 2024 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Casey Evans provides product kniwledge and excellent customer service.

Report a concern   January 12, 2024 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service

Report a concern   January 11, 2024 — Rated 10 out of 10 by V.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Oil change was thorough, done in a timely manner. Staff are amazing and friendly!
Report a concern   January 9, 2024 — Rated 10 out of 10 by H.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Easy, fast, and very pleasant place!

Report a concern   January 8, 2024 — Rated 10 out of 10 by S.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Staff is friendly, helpful and services are timely
Report a concern   January 6, 2024 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and fast service!
Report a concern   January 6, 2024 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The amazing staff is number one!!! The impeccable service. And of course, the awesome facility.

Report a concern   January 6, 2024 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and very helpful. Gets done in a timely manner.
Report a concern   January 6, 2024 — Rated 10 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I love the customer service! I didn’t have to wait long! Wonderful atmosphere ❤️💜
Report a concern   January 2, 2024 — Rated 9 out of 10 by M.O. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The salesman Chad Hatcher was excellent to work with.
The service provided after the purchase was excellent

Report a concern   January 2, 2024 — Rated 10 out of 10 by B.C.B.B.O.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Jon Florence and Jason Alexander do a great job serving us. Always ready to help!

Report a concern   January 1, 2024 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

BEST EVER!!

Report a concern   December 31, 2023 — Rated 9 out of 10 by G.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I appreciate the clean environment with a comfortable place to sit and wait.
Report a concern   December 31, 2023 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Don Franklin is quick to help me in anyway they can. If I procrastinate and need my oil changed quick they do everything possible to work me in. Brandon Wilson is top notch on that!
Brandon Ramey is my number one salesman..I’ll never stray as long as B is selling vehicles!
Chris Franklin works to make payments in my range. Super appreciate that!!
Byran Sorrell is fast when it to comes to the paperwork!
And Jason Alexander always follows up to make sure my experience as 100%!

Report a concern   December 31, 2023 — Rated 9 out of 10 by T.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service group was very professional

Report a concern   December 30, 2023 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very attentative to our needs

Report a concern   December 30, 2023 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly and quick approval.
Report a concern   December 30, 2023 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Getting approved quick out the door.

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