Customer Testimonials

Professional

Stacy Manning is the best! She does everything in her power to help you.

Easy access, friendly take care of me as a customer. Ex. Eddie the body repair manager supported getting my bumper replaced vs the insurance company just wanting to have it buff it out. I felt he was doing g the right thing supporting me as a customer with a brand new truck and standing up for what was the right thing to do. Another ex. Whitney Moon has went above and beyond to meet all my needs with my new truck like introducing me to service team members for my services and the body repair department.

The staff have been helpful & worked me in quickly to resolve issues w/my vehicle. I also felt their charges were reasonable.

Good

Professional services.

We loved everything! It was good quality. Very nice people to work with.

Nothing

Great service! Big thank you to Jay. I also want to thank Frankie and Eddie. Eric (Don Franklin in Lexington) was phenomenal and I thank you for all your help.

Services was great, except making an appointment for my oil change was awful!! Worst experience so far.. I called 3 days straight and even left messages to be called back and a week later nothing so I called again, after 2 days finally got the appointment.. that needs to be worked on and a system planned out..

Chad Hatcher is a model salesman!! I like the fact that he doesn’t bother/hassle you to buy. But at the same time he also got me what I was looking for! Everyone I had dealing with during my process was great!

Friendly service and they try to find what we need

Excellent customer service. Friendly and patient. Thoroughly explains options.

Your mechanic that changed our oil did a great job and told us everything looked good. No pitch Dale for other things, which we knew we didn't need but just good ole service!

They get you in and out quickly

Just like everyone and everything!

I knew what the price was and that didn’t change when I entered the building. Smooth process from start to finish.

It is a Very up to date facility which is always very clean. Our car to be service is done very promptly. The staff is very courteous.

Very friendly and gets things done in a timely manner.

The service I received was excellent I would recommend y'all to anyone that would ask I really appreciate the great service I received

Quick

Excellent service.

Stacy Manning is the best, so nice and kind and tries to help in any way. They give great deals.

They are great

John at Don Franklin Glasgow was very helpful at helping me find our Cadillac. They’re service was great.

The service was top tier from start to finish. The employees were friendly and helpful, the waiting room was cozy with snacks and WiFi, and the work was completed in a timely manner. Great!

Technicians seem to be well qualified and dealership seems to be fair and honest.

Brandon was great to work with!

Fast friendly service

How easy it was to get in and out for service.