Customer Testimonials
We might've accidentally forgotten to call for a refill but we were pleasantly surprised to get the refill automatically. We feel well taken care of and confident we won't run out of propane if we need to use our cast iron gas log stove in an emergency situation. Everyone that I've spoken with has been extremely cordial.
We wish everyone at Eastern Propane a wonderful Holiday Season!
Thank you!
Timely and professional
All of it
Thanks for the great service!!
Always great service
Auto delivery with pleasant employees. Pricing is very affordable and company is very accommodating.
No problems
Installation of our tanks was well done and professional. Delivery of propane was as scheduled and billing/payment is simple
You are always prompt. Very pleasant when we call the office.
The management takes care of their customers and understands that the customers make their business successful...customers service and making things right matters.
The service men came the next day. Gentlemen were great
I Would enjoy receiving a monthly statement on my accountPhone number removed respectfully Edd Shull
Deliveries are always on time and your service professionals are very nice!
There was a good line of communication your installer was on time knowledgeable and professional.
Prompt service
I like your customer service and fast turnaround. I called in an order for fuel last minute and ran myself out of heating fuel. The representative told me it usually takes from 5-7 business days to deliver but she would try to expedite the order since I was running out. I ended up getting a delivery within 2 days which was really awesome!
Customer service is excellent.
Quick delivery of tanks, online tracking of tank levels and auto-fill services. Never have to worry about running out of home heating fuel ever again.
Good service and respectful employees
good service helpful office staff
Excellent service for installation and regular deliveries. Appreciate the recent addition of the tank telemetry and the fill up before the weather gets cold. New portal is well designed and has all the relevant information right at hand.
Our technician was great. Very personable. Customer service was great.
Last year was my first year ever with propane. The previous owners left us with basically nothing in the tanks. And silly me wasn’t sure how to read the meter thereafter. But Eaterm was SOOOO good about emergency delivery. The drivers are excellent. (I live in a very remote area). The office workers are so friendly and responsive and HELPFUL!!! And my delivery driver actually came into my home to do all the leak testing and guiding me through my dual service central propane heater and how to operate my two stand alone propane propane units as well. They’re awesome !!
Customer service and the dispatchers were very efficient and scheduled a same day delivery of heating oil recently. I am very appreciative and was struck by their helpfulness and courteous nature.
We are not happy with the change to your website. I have been unable to sign in to pay our new invoice.
Very efficient service :)
I like their service, some of the workers are really accommodating and help when their help is needed.
Great service from my local Reading, PA branch.
Continued good service, courteous, reputable
Automatic refill