Customer Testimonials
I was happy to get a delivery of propane for the upcoming season with the protected price agreement. The price per gallon was reasonable right now because no one knows where they are heading. The local office in Reading is easy to deal with when I call for service or inquiring about the time for the next delivery when I am starting to run low. I tend to get nervous when my tanks are approaching 30%. Jennifer in the Reading office of Eastern Propane is always very helpful. I really like dealing with her.
Friendly customer service
Prompt
Hi my name is Blair Beard, I'm a new customer. The contact personnel, inspection person and delivery person were all very personable and professional. When my propane was pumped I asked the delivery driver (once handed the bill) should I mail in a check or will I be bill on my credit card since I was asked for card information when I became a new customer. He said he thought I should pay by check but it would be wise to call the office and confirm.
I called the office and was told to send a check, which I did immediately that day. Since then my wife asked what the credit card charge from Superior Plus was - We have now paid double for our very first delivery.
What is your policy with billing/payment.
How do I get my funds returned.
Great service
friendly service
service is execelent, the budget plan is satisfactory,
You guys made it an easy process to get my propane filled
Staff is always friendly, helpful, and courteous! Prompt deliveries and service! I’ve been with this company for years and will continue because of their great service!
Prompt service.
Friendly office staff and drivers, good customer service
Delivery is very none evasive.
Your delivery service is perfect!!
I would like you see an up to date propane cost sent out by email prior to delivery.
I really like the company, but propane cost emails would benefit the customer so they could
save for the delivery.
Thank you,
Terry
My oil heater died in the middle of a cold snap. I decided to switch to propane heat. Obviously I needed heat in a hurry and was lucky to find an HVAC guy who could do the install quickly. Then I called Eastern and they were able to deliver the tanks I needed on the day I needed. They are monitored as well so I never have to check any gages or worry about running out. Eastern Propane was very accommodating from the office personnel to the delivery technician. Very happy I called them.
Their office staff is always friendly and helpful, I like the prepay program, and their delivery drivers are the best!
They deliver propane promptly
Quick service
Prompt reliable delivery. Easy to use on line payment option.
i ordered it was delivered very soon office girl very helpful
Prompt, friendly and courteous drivers and installers. Always.
We never have to worry about having enough propane. The person who brings our delivery is very reliable
You are very responsive.
Very personable staff.
The Sales Manager provided a detailed quote and honored his quote in every detail. The install technician was very knowledgeable and professional. He was able to fully explain When, what how, and why. Upon completion, he recognized an issue with the blower and took action for a replacement. part.
Have not had any problems with Eastern Propane since joining them in Nov. 2020.
Your services are excellent. Denise in customer service is very patient, helpful and informative. Jake, your driver, is top notch. So helpful walking me through the whole propane process, what to watch for, how things work, etc. These two are your A-Team !
Fast delivery. Of
Prompt service….reliable
Auto delivery.
Professional and reliable.