Customer Testimonials
Good prices, prompt service
Great customer service!
The service is fast and reliable product for home and business .
Great company.
Timely
Proactive filling. Friendly delivery man.
Always on time
You’re reliable, and everyone is friendly and helpful.
Professional and knowledgeable office staff, courteous and competent technicians, prompt service.
Your Service.
Price and delivery service. We had the same delivery person twice now and he is very personable and efficient. Very pleased with his service.
Technicians were friendly and knowledgeable
Driver was very nice.
I like the friendly staff. I like the fact that no matter what you guys always try to help if there's even some kind of maintenance issue, it usually gets resolved. By friendly people who work hard
Timely delivery.
One call and my delivery was scheduled and in one day's time completed. Thanks.
Prompt delivery and very good customer service in person with delivery and on the phone
The service is “GREAT” and the customer service is excellent
Delivery is always on time and they're so quiet about pulling into my yard I don't even know they've come and gone. My dogs don't even notice. Will always be a loyal customer.
I like the way you work with your customers 😏. But I would like to see the price of l p gas go down.
On time deliveries
We have been using Eastern Propane for quite a few years, even through all the changes we have been very satisfied. They have always seen to it that our tank has been full. The Drivers have always been pleasant. The girls in the office have always answered my questions or helped me with billing or whatever. Eastern Propane is very good and very efficent
Reliable delivery and quick and friendly service. Great app and easy, reliable way to pay bill.
On time deliveries that are scheduled so there is no chance of running low or out of propane. Easy to call and speak with someone if needed.
They were quick and efficient
On time efficient
Your delivery drivers and courteous and friendly also respectful of property
Fast efficient service. Timely delivery. Easy to pay on line.
Good
had major issues with them in january...they changed the delivery time from 3 days to 12 days,we were on a will call,,,almost ran out of propane in jan because of that..they kept changing the delivery .was supposed to be 3 days,then 4,then 5 then 6 and so on,every time i called they said the delivery would be the next day and they pulled the ticket for that day.Called a young lady in the main office in Maine...named Kimberly.,then Beth,than Jillian,on seperate days,..they kept telling me the same thing that a delivery was coming...we were getting the propane out of East Greenville,now we are getting it out of Reading which makes more sense .I'm 70 yrs old...my wife wanted to drop eastern propane but i said no...so we didnt.3 weeks ago i want on your portal ,the portal said we were going to get a delivery on the 13th of oct,then it was changed to the 20th,then there was no date set...i called the office in Reading a young lady named Mya.,on the 21st..explained the situation of the delivery,she set up a delivery ticket for us.still there was nothing on the portal of when that delivery was going to be,plus we are having issues on the left tank not reading properly,is stuck at full reading...so i didnt know how much we had ....your portal was saying 14%...,I was under the impression that auto delivery would be triggered at under 30%,we got a delivery on the 30th..the guy who made the delivery i asked about how do i know how much propane is in the tanks ,how do i read the gauges and what they mean,he explained it to me...the left tank gauge is not working,but basically if the reading on the 1 tank is working the other tank should basically have the same amount....the question now that i have,,,,do i have to call for a delivery ..i was told 2 dift things,,,auto delivery meant that we would get a delivery triggered at 30%...was told also that i have to call for a delivery...so which 1 is it....Was hard to give you a 9...considering what we went through in jan....but because we got a delivery in amount of time when i called last week i gave you that number.thank you for listening.......yours truly Name removed