Customer Testimonials
I have been with this company for years. The service has always been great! They have always filled my propane as needed and never been late. That is why I have remained with them. If I have a question , I call the local number and get an answer to my questions. The service person is careful when filling the tank which is near many flowers and plants. The price has always been reasonable.
deliveries on a timely manor
I like that my credit is good enough for your company to not be C.O.D. with my deliveries.
They are very good at getting the product right to my house without me checking on it. Thanks
When propane can be used- your service is very good, and SAFE.
Avery reliable
Both delivery and payment were extremely easy!!! Excellent service
Great Customer Service. Easy to work with.
Always on time and hassle free.
No issues
On time, never have run out of LP gas, professional delivery drivers, good price.
Thank You!
Auto refills
I've been with your company for years now and when I have had a problem, like when we ran out of propane, your company responded quickly to get our tank filled, the lines checked and the house warm again. The only thing I didn't like was the email I recently got after a delivery that said I owed over $1000.00. That made my heart stop. When I clicked on the bill that was attached to the email, it said not to pay because I do the prebuy program, but the email never said that, so, like I said, it made my heart stop.
Prompt
Your delivery driver was very courteous and respectful of property
Prompt service and easy to use website
Even though the phone hold time to reach someone was a bit long, the customer service representative was very friendly and helpful. Prices are fair and automated delivery only when we get to a certain percentage is such a great option.
prompt service
Great service
had major issues with them in january...they changed the delivery time from 3 days to 12 days,we were on a will call,,,almost ran out of propane in jan because of that..they kept changing the delivery .was supposed to be 3 days,then 4,then 5 then 6 and so on,every time i called they said the delivery would be the next day and they pulled the ticket for that day.Called a young lady in the main office in Maine...named Kimberly.,then Beth,than Jillian,on seperate days,..they kept telling me the same thing that a delivery was coming...we were getting the propane out of East Greenville,now we are getting it out of Reading which makes more sense .I'm 70 yrs old...my wife wanted to drop eastern propane but i said no...so we didnt.3 weeks ago i want on your portal ,the portal said we were going to get a delivery on the 13th of oct,then it was changed to the 20th,then there was no date set...i called the office in Reading a young lady named Mya.,on the 21st..explained the situation of the delivery,she set up a delivery ticket for us.still there was nothing on the portal of when that delivery was going to be,plus we are having issues on the left tank not reading properly,is stuck at full reading...so i didnt know how much we had ....your portal was saying 14%...,I was under the impression that auto delivery would be triggered at under 30%,we got a delivery on the 30th..the guy who made the delivery i asked about how do i know how much propane is in the tanks ,how do i read the gauges and what they mean,he explained it to me...the left tank gauge is not working,but basically if the reading on the 1 tank is working the other tank should basically have the same amount....the question now that i have,,,,do i have to call for a delivery ..i was told 2 dift things,,,auto delivery meant that we would get a delivery triggered at 30%...was told also that i have to call for a delivery...so which 1 is it....Was hard to give you a 9...considering what we went through in jan....but because we got a delivery in amount of time when i called last week i gave you that number.thank you for listening.......yours truly Name removed
Good prices, prompt service
Great customer service!
The service is fast and reliable product for home and business .
Great company.
Timely
Proactive filling. Friendly delivery man.
Always on time
You’re reliable, and everyone is friendly and helpful.
Professional and knowledgeable office staff, courteous and competent technicians, prompt service.
Tom ,the driver was friendly and professional . Recycle truck was coming down the alley so he drove around the block . trash truck picked up the trash and Tom made his delivery .