Client Testimonials
Yes. First time back since the pandemic. Great local relaxing spa. Would recommend.
The entire experience was amazing from the greeting when I arrived to the actual massage and after. I will be back sooner than I thought. As a runner the reflexology was just what I needed so want to make sure I come more often. Thank you!
Very good scrub. A little bit of a language challenge so I wasn’t always sure how I should move, turn. But she was very kind and did a good job, I felt renewed.
Aimee was wonderful. The only feedback I have was that the room was so cold. I felt like the AC was blowing right on me. Normally I don’t mind hah, but when you’re not wearing much it’s a bit chilly. Otherwise it was an incredible experience from the receptionist to the actual massage. I left feeling refreshed
Wonderful atmosphere plus clean and polite!
I loved every minute and will be returning really soon. It was soooo relaxing as I could hardly get up off the chair! thx sooo much. First name removed B
The reception staff is very responsive to requests for services. Massage team is exceptional. The foot massage area and private rooms so well coordinated and designed.
There is almost nothing better than having my feet massaged. But, the masseuse’s at Kume do the most amazing head rub that relaxes my soul before they even reach my soles. Quiet, sounds of the sea faintly taking me to a place where I float and release all the tension in my body. So, yes, a 10 for an experience I have been enjoying since they opened their doors. I just wish they would open an outlet in my neighborhood in SF. Love this place!
Everything was lovely and the service was amazing!
Wonderful experience
Community-based business Courteous staff, very relaxing .
Staff are friendly and professional. Ken is amazing and focused on all areas that needed some extra attention. I walked out with significantly less knots than when I came in. I should probably schedule regularly.
Actually, what I “didn’t” like was that it was 10 minutes short of a 90 minute massage and I was offered no discounts or credits. Kevin is a great masseuse. I really liked him. I think the woman at the front desk should have offered me a discount or a couple of free gummies…Something….
I love the friendly and calming experience that I have every time I come and Charlie knows how to find and address the tight areas of my body and I leave feeling sooo much better.
Easy to schedule and great deep tissue massages.
I love Kume! Great prices, get service, great massage!
My only concern last time was Charlie smelled a little like smoke at the beginning. It wore off, but I think he’d just had a smoke break. I noticed when he was rubbing my back when I was in the chair, so I think it was his hands.
A relaxing experience every time
Tiffany is the best 🙌🏼 I feel so smooth and relaxed.
Fantastic experience with Scrub, coconut exfoliate, scalp scrub and shampoo.
So well worth the time and cost.
I just broke both my feet and this place is disabilities accessible and accommodated my needs very well. They give you a great body map allowing the client to circle focusing points and cross out places in the body to avoid. We propped up my feet and I was able to get a massage.
The service was excellent from the moment I scheduled the appointment. I enjoyed the ambiance, and Ken provided fantastic service!
Ken and Kevin are wonderful! We love Kume!
Easy to book an appointment, services are prompt and excellent
Good
Relaxing, clean, aesthetically pleasing
Great massage for tense muscles
Carmen did a wonderful job, I am excited to come back!
Consistent excellence. High value at the member price. Excellent therapist, excellent scheduling administrators. Thumbs up. I am a Lake Merritt local of 15 years. Wonderful staff.
Super professional
Carmen is an excellent massage therapist. I needed a relaxing massage, and she was just what I needed. Thank you so much.