Customer Testimonials
The previous score of 8 was for the ants remaining, NOT the service technician! The technician has been excellent!
Professional manner they perform their jobs.
Good customer service
Time is going fast. You keep us with dates for taking care of lawn. I have no problems with service, but things are moving to fast. I cannot keep up with installment payments. No complaints in regards o service perform.
The quality of service and the personal contact with your techs
It is guaranteed
I like the advance notice of when you are coming. Your folks are friendly and helpful to answer questions.
Excellent service from application, scheduling, communication and billing. Very happy with this service and always getting follow up and answers.
I answer this question every month. Nothing has changed
I have used several different lawn services over the last several years, and the results from Northwest are unmatched. Thanks for all you do.
I have certainly been most happy with all your services. Your people are truly the best. I look forward to having the same wonderful service in 2022‼️
Happy New Year to all.
Name removed
very responsive and we do not speak with a machine
Technician, Todd, is awesome and thorough.
You always take care of any requests quickly and efficiently. Our yard is one of the best in the neighborhood.
Does the job and comes in a timely manner
You have made sure my lawn stays healthy and have remedied any mishaps.
Very friendly service technicians. Thorough in the work.
On time and friendly
The technician always notify us when they are going to be on the property.
I like the consistency without having to constantly follow up. I can always count on them to do their job.
Your people and service provided are the best
When there is a problem they are on it
Awesome service always.
Great people who know what they are doing.
Great service when the team gets to my place and when I call the office.
Our Representative, Keith Cox, was very personable, informative, straightforward, and kind. I believe I can trust him to respond to my needs. He was quick to respond to my questions, and listened to me. If I were a small business owner, I would hire him.
Responsive and courteous service
knowledge and communication
I have had NW since 2012, I switched to another popular company with a great deal & switched back. With NW I never think of my lawn - that says it all!! I only have to pay the bill and look at how great my lawn looks.

Our technician James is fantastic - very reliable and responsive and great at communicating, as well as keeping us pest free. We are very happy!